Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Author Voltroid

    (@voltroid)

    Hi Agarimoo,

    Please enable one of the features (lightbox, slider etc.) so that we can check the issue.

    Thank you,
    Your friends at Voltroid

    Thread Starter Agarimoo

    (@agarimoo)

    Hi,
    I’ve enbaled lightbox. It will appear after 15 seconds.

    Many thanks

    Plugin Author Voltroid

    (@voltroid)

    Hi Agarimoo,

    Well, I don’t actually see it enabled, the JS codes shows the lightbox is off.
    I can see the option for the 15 seconds delay though.

    Thank you,
    Your friends at Voltroid

    Thread Starter Agarimoo

    (@agarimoo)

    Hi,
    Yeah, I had complaints from the users so after two days I had to disable it again. Now that my blog is “on holidays” I can leave it enabled for you to check what’s going wrong.

    Thank you

    Plugin Author Voltroid

    (@voltroid)

    Hi Agarimoo,

    Please see that if you have saved the API key, loaded the lists, select the required list and groups, and then hit ‘Update Options’ button.

    Thank you,
    Your friends at Voltroid

    Thread Starter Agarimoo

    (@agarimoo)

    Hello again,

    I checked all the things you told me and the groups were missing, I guess that’s why it wasn’t working.

    Thank you so much for your help!
    Maria

    Plugin Author Voltroid

    (@voltroid)

    Hi Agarimoo,

    Love that word ?? Thank You.
    Don’t forget to Rate our work
    Give us a 5 star Rating here, it’s 100 times better than thanks ??
    Keep supporting and encourage us to help improve the plugin.

    Thank you for your patience.
    Your friends at Voltroid

    Thread Starter Agarimoo

    (@agarimoo)

    Hi, it’s me again.
    I have the same Unknown error problem again. I load the list but I cannot select any groups so now every time someone tries to sign up and selects one of the groups the error message appears.

    What can I do? Thanks

    Plugin Author Voltroid

    (@voltroid)

    Hi Agarimoo,

    Can you try selecting your fields, from the edit button against the List selection option?

    Thank you for your patience.
    Your friends at Voltroid

    Thread Starter Agarimoo

    (@agarimoo)

    I click on the edit button and see three different fields (the same 3 fields my form has). I don’t know how to select them, they are already there. I’ve tried making them “Required” but it doesn’t work :/

    Plugin Author Voltroid

    (@voltroid)

    Hi Agarimoo,

    We are unsure what the issue is. Did you try delete those fields and Add them again? If that doesn’t work, provide your email for further communication.

    Thank you for your patience.
    Your friends at Voltroid

    Thread Starter Agarimoo

    (@agarimoo)

    Yeah, tried that and worked. Thank you once again

    Plugin Author Voltroid

    (@voltroid)

    Hi Agarimoo,

    Great!! ??
    Please let us know if there is an issue.

    Thank you for your patience.
    Your friends at Voltroid

    Timothy

    (@seahawknationblog)

    I could sure use some help, using lightbox, API installed and i see lists but everytime someone tries to sign up nothing happen except error occured?

    You have to click on a post for lightbox to pop up

    https://seahawknationblog.com

    Help would be greatly appreciated!

    Timothy

    (@seahawknationblog)

    Voltroid any ideas?

Viewing 15 replies - 1 through 15 (of 18 total)
  • The topic ‘Unknown error’ is closed to new replies.