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  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Thanks for reaching out?@dreamweaveryarns. This error is occurring because the records that Site Kit registered on your site don’t match your current setup.

    The most common reasons you will see this are when:

    1. You have migrated your site or changed URLs with Site Kit connected before you migrated
    2. You have changed your WordPress address URL
    3. You have renamed your WordPress directory and have your WordPress files in it’s own directory

    If you have performed any of the above, would it be possible at this stage for you to revert back to the original setup temporarily? If yes, then please could you do this, then perform a?Site Kit reset. Once you have performed the reset, switch back to your new setup and attempt Site Kit setup once more.

    Note that by resetting, you and any other previously connected administrators, will need to set up the plugin once more. You’ll also need to connect any previously connected modules.

    If the above is not an option then we should be able to reset your site credentials from our side but this may take a couple of days to request and complete.

    Let me know if you have any questions with the above.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to?open a new support topic?if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

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