Unknown Error Detected by Diagnostics
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I am encountering the following message in the Matomo Diagnostics System report: “There are some errors in the Matomo Diagnostics System report that may prevent the plugin from working normally.”
However, I am unable to understand the specific cause of this issue or how to resolve it. Could you kindly provide guidance on what this error means and what steps I should take to fix it?
Thank you for your assistance.
# Matomo
* Versione del plugin Matomo: 5.1.4
* Config esiste ed è scrivibile.: Sì ("$abs_path/wp-content/uploads/matomo/config/config.ini.php" )
* JS Tracker esiste ed è scrivibile.: Sì ("$abs_path/wp-content/uploads/matomo/matomo.js" )
* Directory del plugin: Yes ([{"pluginsPathAbsolute":"$abs_path\/wp-content\/plugins\/matomo\/plugins","webrootDirRelativeToMatomo":"..\/plugins"}])
* Directory Tmp scrivibile: Yes ($abs_path/wp-content/cache/matomo)
* Versione di Matomo: 5.1.2
* Blog idSite di Matomo: 1
* Matomo Install Version: 4.11.0 (Install date: 2022-10-31 22:36:24)
* Upgrades outstanding: No
* Upgrade in progress: No
## Endpoints
* Matomo JavaScript Tracker URL: ($site_url/wp-content/uploads/matomo/matomo.js)
* Matomo JavaScript Tracker - WP Rest API: ($site_url/wp-json/matomo/v1/hit/)
* Matomo HTTP Tracking API: ($site_url/wp-content/plugins/matomo/app/matomo.php)
* Matomo HTTP Tracking API - WP Rest API: ($site_url/wp-json/matomo/v1/hit/)
## Crons
* Tempo del server: 2024-10-04 20:41:28
* Ora del blog: 2024-10-04 22:41:28 (Le date sottostanti sono mostrate nel fuso orario del blog)
* Sync users & sites: Next run: 2024-10-05 14:03:40 (15 ore 22 minuti) ( Last started: 2024-10-04 14:03:43 (-8 ore 37 minuti). Last ended: 2024-10-04 14:03:43 (-8 ore 37 minuti). Interval: daily)
* Archive: Next run: 2024-10-04 23:31:46 (50 minuti 18 secondi) ( Last started: 2024-10-04 22:32:22 (-9 minuti 6 secondi). Last ended: 2024-10-04 22:32:24 (-9 minuti 4 secondi). Interval: hourly)
* Update GeoIP DB: Next run: 2024-10-18 14:03:40 (13 giorni 15 ore) ( Last started: 2024-09-18 14:03:47 (-16 giorni 8 ore). Last ended: 2024-09-18 14:03:55 (-16 giorni 8 ore). Interval: matomo_monthly)
## Controlli obbligatori
* Versione PHP >= 7.2.5: ok
* PDO estensione: ok
* PDO\MYSQL estensione: ok
* MYSQLI estensione: ok
* Altre estensioni Richieste: ok
* Funzioni richieste: ok
* Richiesta configurazione PHP (php.ini): ok
* Directories con permessi di scrittura: ok
* Directory con diritti di scrittura per Gestione Tag: ok
## Controlli opzionali
* Binario PHP a 64 bit: ok
* Stato del tracker: ok
* Memoria massima: ok
* Fuso orario: ok
* Apri URL: ok
* GD > 2.x + FreeType (grafica): ok
* Altre estensioni: ok
* Altre funzioni: ok
* Filesystem: ok
* Ultima archiviazione completata con successo: ok
* Capacità del database: ok
* Dimensione Massima Pacchetto: ok
* Geolocalizzazione: ok
* Aggiorna tramite HTTPS: ok
* Mobile Messaging SMS Provider: ok
* Supports Async Archiving: Yes
* Async Archiving Disabled in Setting: No
* Location provider ID: geoip2php
* Location provider available: Yes
* Location provider working: Yes
* Had visit in last 5 days: Yes
* Matomo URL: Yes ($site_url/wp-content/plugins/matomo/app/)
## Matomo Settings
* Track mode: default
* Track ecommerce: No
* Track codeposition: footer
* Track api endpoint: default
* Track js endpoint: default
* Version history: 5.1.4, 5.1.3, 5.1.2, 5.1.1, 5.1.0
* Core version: 5.1.2
* Last tracking settings update: 1728074484
* Last settings update: 1728074484
* Track ecommerce: No
* Track search: Yes
* Show get started page: 0
* Mail history: 2024-10-01 09:32:59, 2024-10-01 09:32:59, 2024-09-01 09:32:16
## Logs
* Nessuno:
# WordPress
* Home URL: $site_url
* Site URL: $site_url
* WordPress Version: 6.6.2
* Number of blogs: 1
* Multisite Enabled: No
* Network Enabled: No
* WP_DEBUG: Yes
* WP_DEBUG_DISPLAY: Yes
* WP_DEBUG_LOG: No
* DISABLE_WP_CRON: -
* FORCE_SSL_ADMIN: Yes
* WP_CACHE: No
* CONCATENATE_SCRIPTS: -
* COMPRESS_SCRIPTS: -
* COMPRESS_CSS: -
* ENFORCE_GZIP: -
* WP_LOCAL_DEV: -
* WP_CONTENT_URL: $site_url/wp-content
* WP_CONTENT_DIR: $abs_path/wp-content
* UPLOADS: -
* BLOGUPLOADDIR: -
* DIEONDBERROR: -
* WPLANG: -
* ALTERNATE_WP_CRON: -
* WP_CRON_LOCK_TIMEOUT: 60
* WP_DISABLE_FATAL_ERROR_HANDLER: -
* MATOMO_SUPPORT_ASYNC_ARCHIVING: -
* MATOMO_ENABLE_TAG_MANAGER: -
* MATOMO_SUPPRESS_DB_ERRORS: -
* MATOMO_ENABLE_AUTO_UPGRADE: -
* MATOMO_DEBUG: -
* MATOMO_SAFE_MODE: -
* MATOMO_GLOBAL_UPLOAD_DIR: -
* MATOMO_LOGIN_REDIRECT: -
* Permalink Structure: /%postname%/
* Possibly uses symlink: No
* Upload base url: $site_url/wp-content/uploads
* Upload base dir: $abs_path/wp-content/uploads
* Upload url: $site_url/wp-content/uploads/2024/10
* Custom upload_path: $abs_path/wp-content/uploads
* Custom upload_url_path:
* Compatible content directory: Yes
* WP_Filesystem Initialized: Yes
# WordPress Plugins
## MU Plugins
* WordPress automation by Installatron:
## Plugins
* Admin and Site Enhancements (ASE): 7.4.5
* Akismet Anti-spam: Spam Protection: 5.3.3
* All-in-One WP Migration: 7.86 (Network enabled)
* Cookie banner plugin for WordPress – Cookiebot CMP by Usercentrics: 4.3.9.1
* Gravity Forms: 2.8.17
* Gravity Forms Multilingual: 1.8.2
* Gravity Forms reCAPTCHA Add-On: 1.1.1
* Gravity Forms Styles Pro: 3.0.2
* Matomo Analytics - Ethical Stats. Powerful Insights.: 5.1.4
* Newsletter, SMTP, Email marketing and Subscribe forms by Brevo: 3.1.87
* Slider Revolution: 6.7.20
* TablePress: 2.4.2
* UpSolution Core: 8.29
* WPBakery Page Builder: 7.9
* WPML Media Translation: 2.7.4
* WPML Multilingual CMS: 4.6.13
* WPML String Translation: 3.2.14
* XML Sitemap Generator for Google: 4.1.21
* Active Plugins: 17 (gravityforms:2.8.17 sitepress-multilingual-cms:4.6.13 admin-site-enhancements:7.4.5 all-in-one-wp-migration:7.86 cookiebot:4.3.9.1 gfstylespro:3.0.2 google-sitemap-generator:4.1.21 gravityforms-multilingual:1.8.2 gravityformsrecaptcha:1.1.1 js_composer:7.9 mailin:3.1.87 matomo:5.1.4 revslider:6.7.20 tablepress:2.4.2 us-core:8.29 wpml-media-translation:2.7.4 wpml-string-translation:3.2.14)
* Theme: Impreza (Impreza-child)
# Server
* Server Info: LiteSpeed
* PHP OS: Linux
* PHP Version: 8.1.29
* PHP SAPI: litespeed
* PHP Binary Name: /usr/local/bin/lsphp
* PHP Maxmind DB extension: Not loaded
* PHP Error Reporting: 4437 After bootstrap: 4437
* PHP Found Binary: /opt/cpanel/ea-php81/root/usr/bin/php -q
* Timezone: UTC
* WP timezone: Europe/Rome
* Locale: it_IT
* User Locale: it_IT
* Memory Limit: 512M (At least 128MB recommended. Depending on your traffic 256MB or more may be needed.)
* WP Memory Limit: 256M
* WP Max Memory Limit: 512M
* Timezone version: 2024.1
* Time: 1728074488
* Max Execution Time: 300
* Max Post Size: 256M
* Max Upload Size: 268435456
* Max Input Vars: 100000
* Disabled PHP functions: No
* zlib.output_compression is off: Yes
* Curl Version: 7.61.1, OpenSSL/1.1.1k
* Suhosin installed: No
# PHP cli
* PHP CLI Version: 8.1.29
* MySQLi support: ok
* PHP CLI configuration: Configured correctly
# Database
* MySQL Version: 10.6.19
* Mysqli Connect: Yes
* Force MySQL over Mysqli: No
* DB Prefix: wp_
* DB CHARSET: utf8
* DB COLLATE:
* SHOW ERRORS: Yes
* SUPPRESS ERRORS: No
* Uses Socket: No
* Uses IPv6: No
* Matomo tables found: 293
* DB tables exist: Yes
* Matomo users found: 2
* Matomo sites found: 1
* Autorizzazioni obbligatorie: OK
# Browser
* Browser: (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36)
* Language: it-it,it,en-us,en
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