unless my cache is cleared the registration page disappears

  • Resolved Holly Williams

    (@easyword)


    1 year, 7 months ago

    i have to clear my cache in order for my registration page to show back up. i just edit other pages as normal in the back end. and then i get all these emails my clients cant register. then i go in and clear the cache daily to make it show back up? this is not normal please help

    The page I need help with: [log in to see the link]

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  • Plugin Support Saiful Islam

    (@saifislam01)

    Hi?@easyword,

    → Have you checked for any theme or plugin conflicts on your website? It appears there might be a conflict on your site. So, you’ll need to investigate if it’s coming from any other plugin.

    Please make sure that you’ve already done the conflict test. If you haven’t yet, please follow the below procedures for testing purposes.

    • Deactivate all plugins except the latest version of the WP User Frontend Plugin.
    • Use a default theme such as twenty-twenty or twenty-twenty-one.
    • Use the default language on your website.
    • Make sure you’re using PHP version 8.0 on your website.
    • Clear your site cache as well as the browser cache, and try the process again.

    If you are still having the problem, then kindly contact through the website for further assistance.

    Regards!

Viewing 1 replies (of 1 total)
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