Unlink Paymongo Account with WooCommerce

  • Resolved gilbertbestank

    (@gilbertbestank)


    2 years, 9 months ago

    Hi,

    So there was a mistake in the creation of our Paymongo Account, the email used in the Paymongo Account was a personal email and not the corporate email.

    The activation went through and that account is now linked to our WooCommerce account.

    What we need to happen:
    1. Change the Paymongo Account – ongoing
    2. Unlink that Paymongo Account with our WooCommerce/Wordpress website

    We have reached out to Paymongo support for this and currently waiting for their reply on the matter. We think the account deletion would not be a problem with them.

    But the linking of that account with WooCommerce is the other side of the problem.

    Any help would be appreciated.

    Thank you.

Viewing 1 replies (of 1 total)
  • Plugin Author Cynder

    (@cynderpaymongo)

    Hello,

    Not entirely sure what you meant with unlinking PayMongo account with WooCommerce.

    WooCommerce sites that uses the plugin are linked to PayMongo via API keys (refer to setup). The plugin is bound to a PayMongo account by the API keys and not by email, so if PayMongo can change the email address bound to your PayMongo account, as long as the initial configured API keys are correct, it should not be a problem and should work as is.

    • This reply was modified 2 years, 9 months ago by Cynder.
Viewing 1 replies (of 1 total)
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