• Resolved lconciseh

    (@lconciseh)


    Hello,

    I have an issue with removing a WordPress account attached to Woo Google plugin.

    It is an old digital agency account, that we are no longer with. I can see in the “/wp-admin/admin.php?page=connection-test-admin-page” connection test that jetpack is connected (and the old digital agency email still connected) But I don’t know how to reset this.

    I have disconnected both MC and Google Ads, but can’t seem to disconnect the WP account.

    Any help would be appreciated.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    To assist you more effectively, could you please provide additional details about the error message you encounter when trying to remove your account from the Google for WooCommerce plugin? Additionally, please let me know what steps you are following to remove the account.

    In the meantime, To remove your WordPress.com account, please navigate to?WP Admin > Marketing > Google for WooCommerce > Settings.

    Let me know if you still not able to delete your account from the plugin.

    Plugin Support Feten L. a11n

    (@fetenlakhal)

    Hi there, I’ll mark this as resolved since we haven’t received a reply. We’re here whenever you’re ready to pick this back up.

Viewing 2 replies - 1 through 2 (of 2 total)
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