“Unmatched Products” issue with Facebook Catalog

@oopixjane I was with this problem too, check https://www.ads-software.com/support/topic/problem-with-product-catalog-variable-products to know if that can work for you too

Hi guys,

thank you for your effort on look for a solution.
Anyway, a fix is scheduled for the new version of the plugin that I’ll release in a few days.

So, please stay tuned for the new version and upgrade your plugin version as soon as it will be available. After upgrading, please refresh the feed and make sure that it is updated in your facebook Ad Account.
Then, the issue should be fixed.

Thank you @antoscarface! I will mark this as resolved for now. ??

Thank you @oopixjane,

The new version is out there, please upgrade and the issue should be solved!
Let me know, thanks! ??

Hello @antoscarface :

I also have the same problem. upgraded to latest version on the release day itself but still getting these :

31.3% of views on Dec 20 can’t be retargeted
19.0% of adds to cart on Dec 20 can’t be retargeted

Please help.

Hi,

I did a fix for this issue, please join this discussion where I explained the issue and where I gave the solution for this issue: https://www.ads-software.com/support/topic/problem-with-product-catalog-variable-products/#post-11154093

Thank you! ??

New fix doesnt HELP!!!