Unnecessary duplicate product-image created

  • Resolved Oligraph

    (@midway88)


    4 years, 10 months ago

    Hello,

    every time I create a variation of a product, like a bigger size, a duplicate of the product-image is created as well, although there is only one image for all sizes. This clutters (and slows down) the media-folder with dozens of copies of the same image: door-1.png, door-2.png, door-3.png etc.

    How can I

    a. tell WooCommerce to use the same image for all product variations?

    and

    b. how can I remove the duplicates that were created?

    Thanks for any hint!

    • This topic was modified 4 years, 10 months ago by Oligraph. Reason: Link to page was missing

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there,

    tell WooCommerce to use the same image for all product variations?

    This can be accomplished with a plugin that helps with multiple variation images. Do you use a particular plugin for this effect? Please let us knwo!

    how can I remove the duplicates that were created?

    It is odd that it is creating duplicates for every new product. You can go to WooCommerce > Products and remove the duplicates. If you have just WooCommerce active, and create a new variable product, does the same duplication occur?

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @midway88

    Images being added to new products aren’t the default functionality of WooCommerce and likely caused by something else. Typically issues like this are caused by a theme or plugin conflict. Try switching back to a default theme like Twenty Twenty and disable all plugins except for WooCommerce to see if this resolves the issue. Here is a link that better outlines that process:

    https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

    If this fixes the issue, then re-enable each plugin one at a time, then the theme, until you find the one that’s causing the conflict.

    We haven’t heard back from you so we’re going to mark this support thread resolved. Please feel free to open a new thread should you find this issue persists with the most recent version of WooCommerce.

    Hi there,

    I am going to close this thread for now as we have not heard back from you.

    Please reply to this thread to re-open it if you are still experiencing the issue, and open a new thread if you have other questions!

    Take care!

Viewing 3 replies - 1 through 3 (of 3 total)
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