Unoptimized Images?

  • Resolved erictansh

    (@erictansh)


    1 year, 7 months ago

    The images are being shown as unoptimized but on the side panel (see screenshot) says that it has been optimized.

    https://nimb.ws/FuygDS

    When trying to click optimize again, nothing happens. The page didn’t refresh at all.

    This started about a week ago after upgrading to the new version.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter erictansh

    (@erictansh)

    I think the problem lies with the filter. The filter is not working properly. I cannot filter the unoptimized images, and need to click through thousands of images to find them.

    Plugin Author WP Media

    (@wp_media)

    Hi @erictansh

    Thank you for contacting us!

    Indeed this kind of issue is related to the filter on the Media Library(List View) and sometimes might occur due to some unknown conflict. We are not sure where it might be coming from yet. We will have to investigate it further. The fastest way we use in these situations to find the unoptimized, optimized or error images through Media Library(List View) is to use Screen Option (top right position in Media Library page) and display 300-400 images per page – then it’s a bit easier to scroll down and search.

    Let me know if you need further assistance. I’ll be happy to help.

    Best Regards,

    Ioanna

Viewing 2 replies - 1 through 2 (of 2 total)
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