Unpacking backup taking long time

  • MRM4

    (@mrm4)


    8 years ago

    I changed hosts and am trying to move my site from my old host to my new host. The export/import feature didn’t work. So I created a backup and uploaded it per the instructions given. I started the restore stage of the backup and it has been saying “unpacking archive” all day. There is no percentage given, so I don’t know if it’s doing anything. The backup is large, it’s 2GB. I’m sure that slows things down. But is this normal or I have encountered a problem?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Hi MRM4,

    I am sorry for the inconvenience.
    What hosting is your new site hosted with?
    Have you reached out to support at servmask.com for premium support (included in our Unlimited Extension)?

    Thread Starter MRM4

    (@mrm4)

    The host is GoDaddy. I emailed someone a short time ago for support. It’s been 24 hours and it still says it’s unpacking the archive.

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Hi MRM4,

    Did you receive any response from our support agent?

    Thread Starter MRM4

    (@mrm4)

    Yes I did. I installed the release candidate. It sped things up, but got stuck on activating plugins.

Viewing 4 replies - 1 through 4 (of 4 total)
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