Unprocessable Entity
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I’m having more problems with this plugin since PayPal asked me to install it last week, and I don’t know where to turn or what to do.
When I try to make a test purchase, I get the following message at checkout:
[UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-MISSING_SHIPPING_ADDRESS
I get this despite having properly completed the form om the checkout page.
Even though the error on the checkout page tells me the transaction cannot be completed, Woocommerce has created a new order, decremented the inventory count to show that the item is no longer available for sale, and marked the order as “pending payment.”
A couple of transactions have gone through this week, but most have failed. Orders get created, buyers are told the transaction didn’t complete, and I don’t receive any money.
What do I do here?
The page I need help with: [log in to see the link]
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Hello @essmeier
can you please open a support request on our site https://paypal.inpsyde.com/docs/how-to-request-support-via-widget-on-the-website/, please? We would be able to have a close look at it.
Please attach your WooCommerce Status reports and also a link to this thread here. I already found another issue belonging to PayPal https://stackoverflow.com/questions/55798231/capturing-payments-the-requested-action-could-not-be-performed-semantically-in but I have this to discuss with our developers if your case is the same.
Thank you so much.
Regards
Andreas
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