[UNPROCESSABLE_ENTITY] The requested action could not be performed

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  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @ramf,

    This error usually either relates to the buyer’s PayPal account or the payment method used.
    The PayPal MTS can provide more details if you share the debug ID from the log with them.
    We generally recommend making sure your merchant account is connected properly by using the onboarding wizard: https://woocommerce.com/document/woocommerce-paypal-payments/
    When in doubt, I would also suggest creating a new buyer account or using some of the test credit cards mentioned in the documentation above.

    Kind regards,
    Niklas

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @ramf

    the situation you described is usually caused by the buyers account and since we didn’t hear back from your for some time, we will mark this thread as resolved.
    Don’t hesitate to open a new thread if you still need our support on this or any other issue.

    Kind regards,
    Joost

Viewing 2 replies - 1 through 2 (of 2 total)
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