Unstyled Login Details Email

  • Hey there,

    I use Kadence Email Designer and I’m a fan, thank you for such wonderful work!

    All my emails look beautiful, except one that I know of, which isn’t affected by Kadence in any way, which is the “Login Details” email, sent out to customers when admins create user accounts on their behalf.

    Anything I can do to make this email inherit Kadence’s design?

    And if this email is unstyled, is there any other I’m probably missing that should be unstyled as well?

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Gilbert Hernandez

    (@ghernkadence)

    Hello @fdmsaraiva

    The Kadence WooCommerce Email Designer plugin only edits the WooCommerce emails. The email types in the customizer let you select the available emails. Emails are sent to the customer when they sign up via checkout or account pages, but not when admin users create accounts on their behalf.

    There aren’t any settings to accomplish the goal you mentioned, and you need to create a custom plugin. However, here is a guide on how to alter the new user email sent when you make a user via an admin.

    https://www.webtipblog.com/change-wordpress-user-registration-welcome-email/

    The guide provides code and an HTML template. However, you can likely use the template at wp-content\plugins\kadence-woocommerce-email-designer\templates\woo\emails\customer-new-account.php as a guide for your design.

    Thread Starter fdmsaraiva

    (@fdmsaraiva)

    Oh, that’s unfortunate… creating users is part of the lifecycle of managing a woocommerce shop.

    Would it be feasible to add support for these emails in the future, or is there a fundamental Worpress architectural impediment?

    Plugin Support Gilbert Hernandez

    (@ghernkadence)

    Hello @fdmsaraiva,

    The core WordPress emails are different than WooCommerce. The systems are different enough that there isn’t any overlap with the current plugin. While the concept of a plugin that edits the core WordPress emails is interesting, it isn’t something that Kadence is currently working on.

    I could only reiterate that you can use the my-account page to create customers instead of via the admin panel. The account page lets you register customers with an email address, and the email will use the designer’s email.

    Thread Starter fdmsaraiva

    (@fdmsaraiva)

    Ok thank you very much for the suggestion. I’ll be sure to try this workaround!

Viewing 4 replies - 1 through 4 (of 4 total)
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