Unsubscribe link leads to 404 page

Have you updated to the latest version 2.6.18 where we fixed this issue?

Yes, i have updated to version 2.6.18.

What i also have to add to this post ist that the confirmation link works fine! Only unsubscribing causes problems. And the resulting url is not a short one. It has a lot of parameters.

I would be so glad if you fix this soon.

Norman

I have the same issue on version 2.6.18.

Looks like we have a little problem with the latest release, can you guys try this temporary solution:

Here’s the patched file for the links issue: stats.zip

Just replace this file over the existing one at wp-content/plugins/wysija-newsletters/controllers/front/stats.php

TANK YOU!

This patch works for me. Unsubscribe link is now redirecting to the unsubscribe page =) (And confirmation and other newsletter links are also working fine)

I tried to figure out the difference between the new stats.php and the old one but couldn’t find it. What has caused the problem?

Thanks that works!

Good job!

That isn’t the complete solution for everyone, if this doesn’t work for you, please read this: https://www.ads-software.com/support/topic/links-in-sent-newsletter-not-working-with-mailpoet-2618?replies=11#post-7503890

We are working on a new version to fix this once and for all.

I just installed this plugin this morning and have now run into this 404 issue. The patch doesn’t fix the problem for me. This is the error I get when clicking on the unsubscribe link in the test email:

Warning: preg_replace() expects at least 3 parameters, 2 given in /home/photogra/public_html/stage/wp-content/plugins/wysija-newsletters/controllers/front/stats.php on line 32

Warning: Cannot modify header information – headers already sent by (output started at /home/photogra/public_html/stage/wp-content/plugins/wysija-newsletters/controllers/front/stats.php:32) in /home/photogra/public_html/stage/wp-includes/pluggable.php on line 1196

When do you expect to have this fixed?

Well that fix made it worse.
was getting the 404 page, now getting the error

Warning: preg_replace() expects at least 3 parameters, 2 given in /home1/body/public_html/mg.com.au/en/wp-content/plugins/wysija-newsletters/controllers/front/stats.php on line 32

Warning: Cannot modify header information – headers already sent by (output started at /home1/body/public_html/mg.com.au/en/wp-content/plugins/wysija-newsletters/controllers/front/stats.php:32) in /home1/body/public_html/mg.com.au/en/wp-includes/pluggable.php on line 1207

customers complaining.
We need a fix that works..

I also get the 404 page when I try to unsubscribe – BUT I also get it when I try to open the newsletter in my browser.

When do you think it will be solved? Days? Weeks? Months?

Thank you :o)

replace the code lines in the stats.php file with the lines listed below.

$url = $this->encode_url($WJ_Stats->subscriber_clicked()); // line 30
$external_url = htmlentities($WJ_Stats->subscriber_clicked()); // line 31 escape HTML characters (that’s how URLs are saved in the DB)
$external_url = preg_replace(‘!/?\?utm.*!’, ”, $external_url); // line 32 remove anything that starts with ?utm or /?utm
$internal_url = htmlentities(get_home_url()); // line 33
$model_email = WYSIJA::get(’email’, ‘model’); // line 34
$email_object = $model_email->getOne(false,array(’email_id’ => $_REQUEST[’email_id’])); // line 35
if (preg_match(‘/’. preg_quote($external_url, ‘/’) .’/’, $email_object[‘body’]) || // line 36
preg_match(‘/^’. preg_quote($internal_url, ‘/’) .’/’, $url)) { // line 37
do_action(‘mpoet_click_stats’, $WJ_Stats); // line 38
$this->redirect($url); // line 39
} // line 40
header(‘HTTP/1.0 404 Not Found’); // line 41
echo ‘<h1>404 Not Found</h1>’; // line 42
echo ‘The page that you have requested could not be found.’; // line 43

wealthy, your amended code fixed the problem with the unsubscribe links, but now when I go to send the newsletter it sends me to a 404 page from the dashboard.

This is so frustrating! When is the developer going to fix this?