unsubscribing customers after purchase

  • Resolved theyogimatt

    (@theyogimatt)


    7 months, 3 weeks ago

    since the plugin update, when a subscriber purchases a product they get unsubscribed from the newsletter. This isn’t happening to everyone but about 80% of people at checkout. This is not the first time this glitch occurred, this has happened in the past with 2 other versions of this plugin. I would love for this to be fixed and be a priority when testing for new versions in the future.

    The page I need help with: [log in to see the link]

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  • Plugin Author MailerLite

    (@mailerlite)

    Hi @theyogimatt

    Thank you for sharing the details! We apologize for any inconvenience caused and assure you that we will keep working to enhance our processes. Regarding the issue you reported, we have released a fix in our latest version. Kindly update to the latest version to resolve the issue.

    We will mark this thread as resolved for now. However, please don’t hesitate to reach out to our support team if you notice any further issues or need additional assistance.

    Thank you,
    MailerLite Team

Viewing 1 replies (of 1 total)
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