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Hi @madgeshatbox!

Thanks for reaching out to us here. ??

As a first step, would you please be able to paste your system status so I can get a better idea of what might be going on? You can grab it by going to:

WooCommerce > Status?and clicking on?Get system report.

Thanks so much!

Julie ??
SkyVerge

Hi Julie, Here’s the report:

### WordPress Environment ###

WordPress address (URL): https://madgeshatbox.com
Site address (URL): https://madgeshatbox.com
WC Version: 4.4.1
REST API Version: ? 1.0.15
WC Blocks Version: ? 3.2
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.4.0
Log Directory Writable: ?
WP Version: 5.5
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.16
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 3000
cURL Version: 7.59.0
OpenSSL/1.0.2r

SUHOSIN Installed: –
MySQL Version: 5.6.40-84.0-log
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.4.1
WC Database Prefix: wp_
Total Database Size: 270.69MB
Database Data Size: 242.66MB
Database Index Size: 28.03MB
wp_woocommerce_sessions: Data: 19.35MB + Index: 0.37MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.13MB + Index: 0.09MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.12MB + Index: 0.13MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.07MB + Index: 0.09MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ip2nation: Data: 0.56MB + Index: 0.52MB + Engine MyISAM
ip2nationCountries: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_abj404_logsv2: Data: 1.51MB + Index: 0.70MB + Engine MyISAM
wp_abj404_logs_hits: Data: 0.16MB + Index: 0.09MB + Engine InnoDB
wp_abj404_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_abj404_permalink_cache: Data: 0.07MB + Index: 0.02MB + Engine MyISAM
wp_abj404_redirects: Data: 0.16MB + Index: 0.29MB + Engine MyISAM
wp_abj404_spelling_cache: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_actions: Data: 2.06MB + Index: 1.19MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 1.52MB + Index: 1.78MB + Engine InnoDB
wp_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cartflows_ca_cart_abandonment: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.10MB + Index: 0.04MB + Engine MyISAM
wp_comments: Data: 0.19MB + Index: 0.07MB + Engine MyISAM
wp_emtr_email: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_emtr_track_email_link_click_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_emtr_track_email_link_master: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_emtr_track_email_open_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ewwwio_images: Data: 11.02MB + Index: 4.47MB + Engine MyISAM
wp_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_failed_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ks_giveaways_contestant: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ks_giveaways_entry: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_ks_giveaways_winner: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 6.34MB + Index: 0.65MB + Engine MyISAM
wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_images: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 90.44MB + Index: 4.79MB + Engine MyISAM
wp_posts: Data: 91.22MB + Index: 1.82MB + Engine MyISAM
wp_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_redirection_404: Data: 1.17MB + Index: 0.52MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sbi_instagram_posts: Data: 0.23MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.43MB + Index: 0.31MB + Engine MyISAM
wp_terms: Data: 0.85MB + Index: 1.15MB + Engine MyISAM
wp_term_relationships: Data: 0.60MB + Index: 1.24MB + Engine MyISAM
wp_term_taxonomy: Data: 0.72MB + Index: 1.13MB + Engine MyISAM
wp_usermeta: Data: 0.08MB + Index: 0.05MB + Engine MyISAM
wp_users: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.13MB + Index: 0.20MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_gpf_google_taxonomy: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_entries: Data: 0.24MB + Index: 0.01MB + Engine MyISAM
wp_wpforms_entry_fields: Data: 0.15MB + Index: 0.04MB + Engine MyISAM
wp_wpforms_entry_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpf_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wshop_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wshop_order: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_wshop_order_item: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wshop_order_note: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wshop_order_sn: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wshop_product: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wshop_shopping_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_xh_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_indexable: Data: 9.52MB + Index: 4.55MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.25MB + Index: 0.36MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.28MB + Index: 0.09MB + Engine MyISAM
wp_yoast_seo_meta: Data: 0.18MB + Index: 0.19MB + Engine MyISAM

### Post Type Counts ###

amn_mi-lite: 3
amn_om: 2
anth_library_item: 6
anth_part: 6
anth_project: 1
attachment: 7493
br_product_filter: 10
customize_changeset: 1
custom_css: 3
display_type: 7
elementor_library: 2
et_pb_layout: 32
feedback: 6
gal_display_source: 5
gema75_wc_badge_sold: 1
jp_img_sitemap: 16
jp_img_sitemap_index: 4
jp_sitemap: 4
jp_sitemap_master: 4
lightbox_library: 7
nav_menu_item: 63
oembed_cache: 8
omapi: 2
page: 42
post: 216
product: 593
product_variation: 28
pw_on_sale: 1
revision: 13978
safecss: 1
shop_coupon: 18
shop_order: 151
shop_order_refund: 23
site-review: 8
wc_category_slider: 1
wooframework: 30
wpforms: 4
yith-wcet-etemplate: 29

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (60) ###

Email Tracker: by Prashant Baldha – 5.1
WooCommerce Enable Reviews – Bulk Edit: by Mário Valney – 1.0.0 – Installed version not tested with active version of WooCommerce 4.4.1
Afterpay Gateway for WooCommerce: by Afterpay – 2.2.0
AfterShip – WooCommerce Tracking: by AfterShip – 1.9.26 – Installed version not tested with active version of WooCommerce 4.4.1
Titan Anti-spam & Security: by CreativeMotion – 7.1.6
Booster Plus for WooCommerce: by Pluggabl LLC – 5.2.1 – Installed version not tested with active version of WooCommerce 4.4.1
Easy Media Download: by naa986 – 1.1.5
Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.1
Elementor Pro: by Elementor.com – 3.0.1
Elementor: by Elementor.com – 3.0.2
EWWW Image Optimizer: by Exactly WWW – 5.7.0
Facebook for WooCommerce: by Facebook – 2.0.1 – Installed version not tested with active version of WooCommerce 4.4.1
Woocommerce Soldout Badges – by Gema75: by Gema75 – 3.0 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce Gift Certificates Pro: by IgniteWoo.com – 3.5.39 – Installed version not tested with active version of WooCommerce 4.4.1
IgniteWoo Updater: by IgniteWoo.com – 3.0
Smash Balloon Instagram Feed: by Smash Balloon – 2.4.6
Jetpack by WordPress.com: by Automattic – 8.8.2
Klaviyo: by Klaviyo
Inc. – 2.2.5 – Installed version not tested with active version of WooCommerce 4.4.1

KingSumo Giveaways: by KingSumo – 1.8.10
No CAPTCHA reCAPTCHA for WooCommerce: by MailOptin Team – 1.2.6 – Installed version not tested with active version of WooCommerce 4.4.1
PixelYourSite Pinterest: by PixelYourSite – 2.0.15 – Installed version not tested with active version of WooCommerce 4.4.1
PixelYourSite: by PixelYourSite – 7.1.11 – Installed version not tested with active version of WooCommerce 4.4.1
Post Tags and Categories for Pages: by curtismchale – 1.4.1
Printful Integration for WooCommerce: by Printful – 2.1.14
PW WooCommerce On Sale! Pro: by Pimwick
LLC – 1.32 – Installed version not tested with active version of WooCommerce 4.4.1

Redirection: by John Godley – 4.8
WooCommerce Side Cart: by XootiX – 2.1 – Installed version not tested with active version of WooCommerce 4.4.1
Simple Banner: by Ryan Petersen – 2.5.0
Site Reviews: by Paul Ryley – 4.6.4
Hide SEO Bloat: by SO WP – 3.14.3
Sugar Search: by Benjie Sullano for Architect members exclusively | Go to the Architect Facebook Group for support – 1.0 – Installed version not tested with active version of WooCommerce 4.4.1
GDPR Cookie Consent Banner: by termly – 2.3.15
UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.26

User Spam Remover: by Joel Hardi – 1.0
Woo Align Buttons: by 320up – 3.6.5 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce Bulk Edit Product Variations: by matterico_themes – 2.7 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.8 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce Blocks: by Automattic – 3.2
Woo Pinterest: by – 1 – Installed version not tested with active version of WooCommerce 4.4.1
Preview E-mails for WooCommerce: by Digamber Pradhan – 1.6.4 – Installed version not tested with active version of WooCommerce 4.4.1
ShareIt! Social Buttons: by DefThemes – 1.8.7
Woocomerce Brands lite: by Proword – 2.0 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce Cart Based Shipping: by Bolder Elements – 3.1.1 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce Free Gift: by Rene Puchinger – 1.7 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.0.3 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce Stripe Gateway: by WooCommerce – 4.5.2 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.6.0
WooCommerce Google Product Feed: by Ademti Software Ltd. – 9.0.2
WooCommerce Sequential Order Numbers: by SkyVerge – 1.9.5 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce Services: by Automattic – 1.24.1 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce Square: by WooCommerce – 2.1.6 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce: by Automattic – 4.4.1
WooSwipe: by Thrive Website Design – 1.1.8.9
Yoast SEO Premium: by Team Yoast – 14.4.1
WP All Import: by Soflyy – 3.5.4
WP Rollback: by Impress.org – 1.7.1
WPForms: by WPForms – 1.6.2.2
Yoast SEO: Video: by Team Yoast – 13.1
Yoast SEO: WooCommerce: by Team Yoast – 13.3 – Installed version not tested with active version of WooCommerce 4.4.1
YITH WooCommerce Email Templates Premium: by YITH – 1.3.27 – Installed version not tested with active version of WooCommerce 4.4.1

### Inactive Plugins (3) ###

Insert PHP Code Snippet: by xyzscripts.com – 1.3.1
Justuno: by Justuno – 2.0
Justuno: by Justuno – 2.0

### Must Use Plugins (1) ###

Elementor Safe Mode: by Elementor.com – 1.0.0

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #10504 – /shop-now/
Cart: #11091 – /cart/
Checkout: #11092 – /checkout/
My account: #11093 – /my-account/
Terms and conditions: #11084 – /shipping-information/

### Theme ###

Name: Handmade Titan
Version: 2.3.17
Author URL: https://ultimatearchitect.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: /home/madgeshatbox/public_html/madgeshatbox.com/wp-content/plugins/yith-woocommerce-email-templates-premium/templates/emails/woocommerce2.5/emails/email-footer.php
/home/madgeshatbox/public_html/madgeshatbox.com/wp-content/plugins/yith-woocommerce-email-templates-premium/templates/emails/woocommerce2.5/emails/email-header.php
/home/madgeshatbox/public_html/madgeshatbox.com/wp-content/plugins/yith-woocommerce-email-templates-premium/templates/emails/woocommerce3.7/emails/email-order-details.php
/home/madgeshatbox/public_html/madgeshatbox.com/wp-content/plugins/yith-woocommerce-email-templates-premium/templates/emails/woocommerce3.7/emails/email-order-items.php
/home/madgeshatbox/public_html/madgeshatbox.com/wp-content/plugins/yith-woocommerce-email-templates-premium/templates/emails/woocommerce2.5/emails/email-styles.php

### WooCommerce Google Product Feed options ###

Google merchant centre product feed: Enabled
Google merchant centre product review feed: –
Bing merchant centre feed: –
Google merchant centre local product inventory feed: –
Google merchant centre local products feed (legacy): –
Google merchant centre product inventory feed (legacy): –
Include variations in feed: Enabled
Send “item group ID”: No
Debug key: 8e958d2b-8ad5-4459-86f5-5ee9c7873adb

### WooCommerce Google Product Feed fields ###

Availability: Defaults to “in stock”.
Brand:
Manufacturer Part Number (MPN):
Product Type:
Google Product Category:
Size system:

### Square ###

Environment: Production
Tokenization Enabled: ?
Debug Mode: Off

### Action Scheduler ###

Complete: 4,596
Oldest: 2020-07-27 17:07:16 -0400
Newest: 2020-08-26 19:10:31 -0400

Failed: 10
Oldest: 2020-07-01 10:31:00 -0400
Newest: 2020-08-06 04:10:11 -0400

Pending: 11
Oldest: 2020-08-26 19:25:31 -0400
Newest: 2020-09-01 01:02:47 -0400

`

Hey @madgeshatbox!

Thanks so much for coming back with that, I appreciate it.

Would you please be able to send along a couple of examples of products that lead to that or a similar error?

Thank you!

Julie ??
SkyVerge

Pretty much every product is doing it if I update it. It stopped for a couple of days and now has started again. It’s also only loading about half of my products. I can send you some screen shots if you want.

Hi @madgeshatbox!

Sure thing, screenshots and direct product links would be great.

Thank you!

Julie ??
SkyVerge

Hey @madgeshatbox,

It’s been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

Thanks so much,

Julie ??
SkyVerge