Unsupported SSL Protocol Version
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Hi,
I have tried to contact Strip directly about this issue, but I have not had a response.
I am using the WP Simple Pay Lite plugin and have everything set up. When trying to make a payment I get the below error. I have checked my SSL and TLS1.2 is supported and is using SHA2. I cannot fathom why I am getting this error.
Fatal error: Uncaught exception ‘Stripe\Error\ApiConnection’ with message ‘Unexpected error communicating with Stripe. If this problem persists, let us know at [email protected]. (Network error [errno 35]: Unsupported SSL protocol version)’ in /home/tecreasey/jealouscherry.co.uk/wp-content/plugins/stripe/vendor/stripe/stripe-php/lib/HttpClient/CurlClient.php:250 Stack trace: #0 /home/tecreasey/jealouscherry.co.uk/wp-content/plugins/stripe/vendor/stripe/stripe-php/lib/HttpClient/CurlClient.php(212): Stripe\HttpClient\CurlClient->handleCurlError(‘https://api.str…’, 35, ‘Unsupported SSL…’) #1 /home/tecreasey/jealouscherry.co.uk/wp-content/plugins/stripe/vendor/stripe/stripe-php/lib/ApiRequestor.php(221): Stripe\HttpClient\CurlClient->request(‘post’, ‘https://api.str…’, Array, Array, false) #2 /home/tecreasey/jealouscherry.co.uk/wp-content/plugins/stripe/vendor/stripe/stripe-php/lib/ApiRequestor.php(64): Stripe\ApiRequestor->_requestRaw(‘post’, ‘/v1/customers’, Array, Array) #3 /home/tecreasey/jealouscherry.co.uk/wp- in /home/tecreasey/jealouscherry.co.uk/wp-content/plugins/stripe/vendor/stripe/stripe-php/lib/HttpClient/CurlClient.php on line 250
Any advice would be great.
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@tecreasey I assume you’ve updated to (at least) the latest version of this plugin released a day or two before you posted this? v1.5.3 at the time of this reply.
If that doesn’t help, you may need to contact your web host and inform them about the TSL/SSL requirements from Stripe.
More info can be found here:
https://wpsimplepay.com/docs/getting-started/system-requirements/and here:
https://stripe.com/blog/upgrading-tls
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