Unverified?

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  • Hi schulz,

    Sorry you ran into issues here.

    First, are you certain that the payment was received in your PayPal account? If you haven’t confirmed that, please make sure to do that. We are aware of issues where a user can claim they paid, not actually pay and then come to you and complain, “Hey, I paid and my listing isn’t visible”.

    If the listing didn’t transition to paid and you’ve confirmed the payment, that means that possibly your IPN URL isn’t setup or turned on to allow AWPCP to receive payment notifications. Did you turn on IPN in your PayPal account? Did you put the URL of your main site in there?

    Let me know that and the version of AWPCP you’re using here. We’ll take it from there.

    Thread Starter schulz

    (@schulz)

    So ‘Unverified’ means that the system does not know that payment went through?

    Why is this ‘Unverified’ not explained in any documentation or if it is, why could I not find it? I thought it had to do with email. :/

    Note: It is a good thing that PayPal sent a payment notification via email, otherwise I would of not checked for the customer’s ad. BTW: it would of been a lot easier to find their ad if I was to be able to search for ads via email addresses.

    PayPal Settings -> Activate PayPal?, PayPal receiver email, PayPal currency code is all I can find, where does it mention an IPN URL?

    This should be noted in the PayPal Settings section of the plugin that an IPN needs to be set and at least a line that shows what the IPN URL is. And/or an added link to ‘Recommended PayPal Account Settings’ that is located in your documentation also would be a nice touch. ??

    Hi schulz,

    Yes, you’re right–we need to update that section of the documentation. It’s been awhile since we’ve done that.

    In the meantime, here’s a video I found from Google about how to set the IPN URL for your PayPal account: https://www.youtube.com/watch?v=UviFqoizf5o

    And here’s PayPal’s documentation on it: https://developer.paypal.com/docs/classic/ipn/integration-guide/IPNSetup/

    Just FYI–searching for ads via email is a feature we have coming in our next release from the admin side. I hear you on that one.

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