Unwanted comment field when opening faq in new browser window

  • Resolved Hanno

    (@bsoftde)


    4 years, 3 months ago

    I was surprised when I received a comment to one of my FAQs, although comment support is disabled in the settings.
    I subsequently discovered that regardless of that general setting, a comment field is always displayed as soon as the FAQ is displayed in a new browser window.
    What to do?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support jaysupport

    (@jaysupport)

    Hello bsoftde,

    If you’re talking about on the main FAQ page, then you can disable this using the “Turn On Comment Support” setting in the Basic tab of our plugin’s options page.

    If you’re talking about the single post pages, it would be your theme that controls the look and layout. Because the FAQs are just a custom post type, the single post page for FAQ posts would, by default, make use of your theme’s single.php template file. If you’d like to modify the single post page for FAQs, we’d suggest duplicating your single.php file and creating one specifically for our post type, as discussed here: https://codex.www.ads-software.com/Post_Type_Templates. Our post type is called “ufaq”, so you’d want to call your template file “single-ufaq.php”.

    Thread Starter Hanno

    (@bsoftde)

    Thank you for the quick reply. It works.

Viewing 2 replies - 1 through 2 (of 2 total)
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