• Resolved mjkane

    (@mjkane)


    The following code
    <div style="clear:both;"></div>
    has been inserted into the form and I can’t find the script that is generating it or where I can delete it–

    <!-- Fast Secure Contact Form plugin 4.0.25 - begin - FastSecureContactForm.com -->
    <div style="clear:both;"></div>
    <!-- Fast Secure Contact Form plugin 4.0.25 - end - FastSecureContactForm.com -->

    Please advise.

    https://www.ads-software.com/plugins/si-contact-form/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi mjkane, can you share your contact form URL.

    Thank you

    Thread Starter mjkane

    (@mjkane)

    The link is to the contacts page for https://www.caluwild.org/contacts, the form should appear just below the Caluwild Advisory Board. Upon inspecting the page, I found the clear:both div style that is causing this unnecessary spacing.

    Thank you.
    Michael

    Hi Michael, that is correct the following code below is causing your issue.

    <div style="clear:both;"></div>

    You have to check what has added that code and if you can remove it from the contact form page.

    In reality this has nothing to do with this plugin. If you can’t find a solution, I would encourage you to post this question in the www.ads-software.com general forum.

    Since this is not related to this plugin can you mark this support thread as resolved.

    If you ever run into any issues with this plugin please create another support thread. I am always here to help ??

    Thank you kindly

    mkjane,

    Your theme requires a setting be changed for compatibility.

    Go to the form edit page, click on the Styles tab
    look for the setting “Clear DIV:”
    change the setting from clear:both; to clear:none;
    Then click Save Changes

    If you have any cache plugins, you might need to purge the page cache to see the change take effect.

    Thread Starter mjkane

    (@mjkane)

    Mike,

    Thanks for the reply. I did see that option in the Styles tab, but it did not seem to take effect. I went back set the Clear DIV to none and all is good with the Contacts page using this form.

    But…
    I am using the form on this page as well, https://www.caluwild.org/membership-form and for some reason the Clear DIV setting of none is not working, it persists as Clear DIV: both. Any ideas?

    Many thanks,
    Michael

    Thread Starter mjkane

    (@mjkane)

    Mike,
    Please ignore my previous post about the membership-form page. I just realized that I must make the same style change for each instance of the form, i.e. the edit is not a global one. In hindsight this makes perfect sense.

    Thanks again for all your help.
    Michael

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Unwanted inserted’ is closed to new replies.