unwanted page reload using imagebrowser

@heimhenge – Are you using a custom template for the ImageBrowser display? Unfortunately the NextGEN Legacy templates do not honor the Ajax Pagination option although from what I am seeing the Ajax Pagination appears to be working correctly which is generally where the refresh issue is found (when the option is not used).

Otherwise, you have covered all of the standard troubleshooting steps to try to locate any possible conflict somewhere.

Thanks!

– Cais.

Thanks for the quick response Cais. No, I am not using a custom template. In both the Gallery Settings and individual post I have “no template selected” selected in Customize Display Settings.

Strangely, another slide show posted today. It uses exactly the same settings but does NOT reload the page as described earlier. See it at:

https://heimhenge.com/skylights/2017/02/06/lunar-eclipse-geometry

Curiously, when that page opens I see the URL for the page changing as I advance the slideshow, with “/nggallery/image/leg-2/” appended to the URL (where LEG-2.jpg is the second slide image). Try it and you’ll see what I mean.

Now in the slideshow I cited in my first post:

https://heimhenge.com/skylights/2016/05/23/shelf-clouds/

that base URL does NOT change as the slideshow advances. That must tell you something about what’s happening here. At least I hope it does. ??

@heimhenge – Unfortunately the first link above has an issue with the inserted display as there are no images being displayed. As to the second link, although the page is loading more effectively it is still “rendering” the images into the ImageBrowser display with their first viewing although afterward the same images are displaying in an ideal fashion under the Ajax Pagination (which does cause the URL to remain constant, thus no refreshing of the page to view the ensuing images).

The only thing that comes to mind on what I am seeing would be some sort of caching although I am not seeing anything specifically in the page source to point to something along those lines.

Thanks!

– Cais.

Yeah, well from the time stamp on your post you were probably looking at that first link while I was editing the gallery. Had to swap out one of the images. Alas, that gallery now is broken like the one in the second link, and I get the same page reload problem.

So I went into the site via FTP and looked at the “gallery” folder. There I see two versions of the gallery “lunar-eclipse-geometry” …

1. “lunar-eclipse-geometry_1” which is the new broken gallery and contains only the images and their thumbs (thumbs in a sub-folder named thumbs).
2. “lunar-eclipse-geometry” which is presumably the original gallery that ran fine w/o page reloads. It also has a thumbs folder, BUT (and this may be significant) it also contains a folder named “dynamic” which contains two copies of the first image in the slideshow, smaller in size than the original, and they’ve been renamed as:

LEG-1.jpg-nggid011-ngg0dyn-0x250-00f0w011c010r110f110r010t010.jpg
LEG-1.jpg-nggid011-ngg0dyn-350×350-00f0w010c010r110f110r010t010.jpg

And this was the slideshow that worked! Yet to my knowledge I created both of them using the same steps. I deleted the original gallery before creating its replacement. What does that difference in the folder content tell you?

@heimhenge – The “broken” gallery with the underscore appended numeric reference would generally only be created if the exact same gallery name is used to create a new gallery.

If that is not the case then this is an unknown issue as we do not have any other reports similar to it … and whatever has triggered this duplication may also be involved in the original issue you are reporting.

Please feel free send us a Bug Report (https://imagely.com/report-bug/ … please reference this topic) so we can get a better look under the page at your site although currently I am not seeing anything in particular to specifically point to.

Please include as many details as you can about your site and the issue at hand so we can move on this as fast as possible.

Thanks!

– Cais.

Will file requested bug report, thanks.

But first I’m gonna try deleting that non-functional gallery and see if the old one is substituted. Then I’ll delete both from the “gallery” folder via FTP and recreate it from scratch to see what happens. I’ll let you know in about an hour.

@heimhenge – Thanks for the update!

– Cais.

Nope, still getting page reloads. And that’s after an uninstall, removing plugin folders manually via FTP, and reinstalling. Curiously, on reinstall there were “junk” copies of that gallery in the “gallery” folder … not sure where those came from. So I deleted them via FTP since they didn’t show in the Gallery Manager. Then I recreated the gallery, and as you can see at:

https://heimhenge.com/skylights/2017/02/06/lunar-eclipse-geometry/

the page reloading issue continues. I’ll file that bug report next. Would really like this plugin to work, as I’ve got the custom CSS just where I want it. Thanks for all the suggestions!

@heimhenge – Thanks for the Bug Report … and with further testing and review we are able to reproduce the issue although we do not currently have a solution at this time.

Also to note, the Basic ImageBrowser is very much a hold-over from the NextGEN Legacy code and as such we will be releasing a Pro ImageBrowser display type with NextGEN Plus and NextGEN Pro which has a much better performance as it uses our current code structures and methods. We will review if/how we can address this initial load issue although we do not have an ETA on when this will happen.

Thanks!

– Cais.

• This reply was modified 8 years, 1 month ago by photocrati.

Good to hear you confirmed the page reload issue as I described it, and that it is replicable. While your developers seek a solution I’m not sure what to do in the meantime, given you have no timetable for the new ImageBrowser. I can’t be the only person looking for a simple, clean, smooth, customizable slideshow plugin. I’m not displaying collections of photos like most users … as you’ve seen, my content is educational so I don’t want the images overlaid with captions or nav buttons. I hope you keep those options in your Plus and Pro versions and would like to see that in your free version as well, but I know the developers have to get paid. ??

Thanks again!

@heimhenge – Although I am definitely not trying to “up-sell” I can also appreciate your concerns and how you are applying our displays. Hopefully we will have this sorted out soon although any corrections will likely be applied to the Pro ImageBrowser display type first in this case.

Thanks!

– Cais.

Yeah, looking forward to it. I have no problems paying for an upgrade if it makes my site run the way I want. Bought plenty of developers their cups of coffee. In the meantime, this is how Cyclone Slider 2 renders that slide show:

https://heimhenge.com/skylights/2017/02/06/lunar-eclipse-geometry/

You can see there’s no page load problems. Alas, I haven’t yet figured out how to center the display (short of adding a div manually in the WP Editor, which is clunky) or how to add my preferred gray border (probably using CSS), and the slide description area is poorly formatted … but I’ll live with it for now.

@heimhenge – Thanks for the follow-up.

– Cais.