Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author AITpro

    (@aitpro)

    Do the BPS troubleshooting steps to confirm or eliminate that BPS is causing the issue/problem or to isolate which BPS security feature is causing an issue/problem.
    https://forum.ait-pro.com/forums/topic/read-me-first-free/#bps-free-general-troubleshooting

    The BPS plugin has built-in troubleshooting capability and should not be deactivated for troubleshooting. Deactivating BPS removes the built-in troubleshooting tools/capabilities. You can turn all BPS security features On or Off for troubleshooting to isolate exactly which BPS security feature is causing an issue/problem or to confirm or eliminate BPS as the cause of an issue/problem.

    Note: After doing each troubleshooting step, test whatever is not working to see if it is now working. It could also be possible that 2 things are causing a problem. Example scenario: Doing step 2 and step 3 allow whatever was not working to start working. That would mean both the root .htaccess file and the wp-admin .htaccess file are blocking something legitimate.

    1. Optional (not necessary): Make a backup of your .htaccess on the htaccess Core >>> Backup & Restore tab page.
    2. On the Security Modes page, select the Deactivate Root Folder BulletProof Mode (Default Mode) Radio button and click the Activate|Deactivate button.
    See Custom Code Note
    3. On the Security Modes page, select the Deactivate wp-admin Folder BulletProof Mode Radio button and click the Activate|Deactivate button.
    See Custom Code Note
    4. If an issue/problem is related to Login Security turn Off Login Security on the Login Security & Monitoring page.

    Plugin Author AITpro

    (@aitpro)

    Did the troubleshooting steps confirm or eliminate BPS as causing the problem? Did you isolate what is causing the problem?

    Thread Start Date: 6-7-2015 to 6-8-2015
    Current Date: 6-9-2015

    Plugin Author AITpro

    (@aitpro)

    Did the troubleshooting steps confirm or eliminate BPS as causing the problem? Did you isolate what is causing the problem?

    Thread Start Date: 6-7-2015 to 6-8-2015
    Current Date: 6-11-2015

    Plugin Author AITpro

    (@aitpro)

    Assuming all questions have been answered – thread has been resolved. If the issue/problem is not resolved or you have additional questions about this specific thread topic then you can post them at any time. We still receive email notifications when threads have been resolved.

    Thread Start Date: 6-7-2015 to 6-8-2015
    Thread Resolved/Current Date: 6-12-2015

    Thread Starter mkaiit

    (@mkaiit)

    I did ur steps
    it works now without a problem
    maybe something was techninchly stuck
    but I have:
    activated the plugin (it was deactviated)
    then did ur steps one by one
    didnt see the login step tho
    and it works now

    please see here, am I ok now to go?

    BPS .51.9 RBM: On
    WBM: On
    LSM: On
    DBB: June 7, 2015 8:04 am

    thanks a lot
    sorry for being late to replay my father was in hospital
    u r the best guys

    Plugin Author AITpro

    (@aitpro)

    Sorry to hear about your father being in the hospital. I hope everything went ok. ??

    Yep everything looks good. BPS will let you know if there is a problem. ie angry Red Warning Message. ??

    Thread Starter mkaiit

    (@mkaiit)

    THANK YOOOOU SO MUCH for ur kind words and ur help
    Much appreciated sir

Viewing 7 replies - 1 through 7 (of 7 total)
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