Update 2.0.23 | User info

Hi @spoozmy,

Please make sure to update Ultimate member to the latest 2.0.24 version.
Do the DB upgrade under the Ultimate member section on your dashboard.
This issue can be caused due to some conflicts with your theme or other plugins, try to do a quick conflict test and see if this issue goes away.
Here is the doc on how to do a conflict test if you are not sure how to do it.

Regards.

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• This reply was modified 6 years, 3 months ago by jave.web.

Hi @ultimatemembersupport,

Thanks to your feedback. I have the latest 2.0.24 version.
The wordpress theme is Avada. Before the update, all the UM functionalities were operational. I performed a test by disabling the plugins, but no positive results.

Here you have the information system.

Regards.

### Begin Install Info ###

## Please include this information when posting support requests ##

— Site Info —

Site URL: https://www.kojo.fr
Home URL: https://www.kojo.fr
Multisite: No

— Hosting Provider —

Host: DBH: localhost, SRV: https://www.kojo.fr

— User Browser —

Platform: Windows
Browser Name: Chrome
Browser Version: 68.0.3440.106
User Agent String: Mozilla/5.0 (Windows NT 10.0; Wi
n64; x64) AppleWebKit/537.36 (KH
TML, like Gecko) Chrome/68.0.344
0.106 Safari/537.36

—- Current User Details —

Role: administrator, bbp_keymaster, um_admin, erp_hr_manager, erp_ac_manager

— WordPress Configurations —

Version: 4.9.8
Language: fr_FR
Permalink Structure: /%postname%/
Active Theme: Avada Child 1.0.0
Page On Front: Accueil (#8134)
Page For Posts: Actualités (#8157)
ABSPATH: /home/sitewebkojo2/public_html/
All Posts/Pages: 4
WP Remote Post: wp_remote_post() works
WP_DEBUG: Disabled
WP Table Prefix: Length: 5, Status: Acceptable
Memory Limit: 40MB

— UM Configurations —

Version: 2.0.24
Upgraded From: None
Current URL Method: SERVER_NAME
Cache User Profile: No
Generate Slugs on Directories: Yes
Rewrite Rules: Yes
Force UTF-8 Encoding: No
JS/CSS Compression: No
Nav Menu Settings: Yes
Port Forwarding in URL: No
Exclude CSS/JS on Home: No

— UM Pages Configuration —

User: https://www.kojo.fr/utilisateur/
Account: https://www.kojo.fr/compte-personnel/
Members: https://www.kojo.fr/compte-membres/
Register: https://www.kojo.fr/kojo-formation-sante/creer-votre-espace-kojo/
Login: https://www.kojo.fr/connexion/
Logout: https://www.kojo.fr/deconnexion/
Password Reset: https://www.kojo.fr/recuperation-de-mot-de-passe/

— UM Users Configuration —

Default New User Role: um_member
Profile Permalink Base: user_login
User Display Name: full_name
Force Name to Uppercase: Yes
Redirect author to profile: Yes
Enable Members Directory: Yes
Use Gravatars: No
Require a strong password: Off
Editable primary email field in profile view: Off

— UM Access Configuration —

Panic Key: YAyiPXFJdT
Global Site Access: Site accessible to Everyone
Backend Login Screen for Guests: Yes
Backend Register Screen for Guests: Yes
Access Control widget for Admins only: Yes
Enable the Reset Password Limit: Yes
Reset Password Limit: 3Disable Reset Password Limit for Admins: No
Blacklist Words: 5

— UM Email Configurations —

Mail appears from: Kojo Formations
Mail appears from address: [email protected]
Use HTML for E-mails: Yes
Account Welcome Email: Yes
Account Activation Email: Yes
Pending Review Email: Yes
Account Approved Email: Yes
Account Rejected Email: Yes
Account Deactivated Email: Yes
Account Deleted Email: Yes
Password Reset Email: Yes
Password Changed Email: Yes

— UM Total Users —

All Users(12)
administrator(5)
bbp_keymaster(1)
um_member(7)
um_admin(5)
erp_hr_manager(2)
erp_ac_manager(2)
none(0)

— UM Roles —

Administrator (administrator)
Editor (editor)
Author (author)
Contributor (contributor)
Subscriber (subscriber)
Instructor (lp_teacher)
Client (customer)
Gestionnaire boutique (shop_manager)
Keymaster (bbp_keymaster)
Spectator (bbp_spectator)
Blocked (bbp_blocked)
Moderator (bbp_moderator)
Participant (bbp_participant)
SEO Manager (wpseo_manager)
SEO Editor (wpseo_editor)
Instructor (instructor)
Member (um_member)
Admin (um_admin)
Translator (translator)
HR Manager (erp_hr_manager)
Employee (employee)
Accounting Manager (erp_ac_manager)

— UM Custom Templates —

N/A

— UM Email HTML Templates —

N/A

— Web Server Configurations —

PHP Version: 7.2.8
MySQL Version: 10.2.16
Web Server Info: Apache

— PHP Configurations —

PHP Memory Limit: 256M
PHP Upload Max Size: 512M
PHP Post Max Size: 32M
PHP Upload Max Filesize: 512M
PHP Time Limit: 300
PHP Max Input Vars: 1780
PHP Arg Separator: &
PHP Allow URL File Open: Yes

— Web Server Extensions/Modules —

DISPLAY ERRORS: N/A
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server does not have SUHOSIN installed.
GD Library: PHP GD library is installed on your web server.
Mail: PHP mail function exist on your web server.
Exif: PHP Exif library is installed on your web server.

— Session Configurations —

Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /opt/alt/php72/var/lib/php/session
Use Cookies: On
Use Only Cookies: On

— WordPress Active Plugins —

Coming Soon Page & Maintenance Mode by SeedProd: 5.0.20
Contact Form 7: 5.0.3
Contact Form 7 Conditional Fields: 1.3.4
Cookie Notice: 1.2.44
Duplicate Page: 2.7
Easy Facebook Likebox: 4.3.8
Events Manager: 5.9.5
Fusion Builder: 1.6.2
Fusion Core: 3.6.2
Fusion White Label Branding: 1.0.1
Google Analytics Dashboard for WP (GADWP): 5.3.5
Link Checker: 1.15.1
Loco Translate: 2.1.5
SendinBlue Subscribe Form And WP SMTP: 2.9.2
Slider Revolution: 5.4.8
TinyMCE Advanced: 4.8.0
Ultimate Member: 2.0.24
Ultimate Member – Google reCAPTCHA: 2.0.2
Ultimate Member – Private Content: 2.0
Ultimate Member – Terms & Conditions: 2.0
WP Fastest Cache: 0.8.8.3
Yoast SEO: 8.0

### End Install Info ###

@ultimatemembersupport Upgrading DB had rewritten some of media URLs (which were NOT ultimate-member’s…)

I must confirm that this rewriting happened for media uploaded since the security upgrade till now. (It could be bug in the previous version)