Update 2.29.12 Fatale error

  • Resolved ralf58

    (@ralf58)


    7 months ago

    The update to 2.29.12 causes an error so that editing and creating pages and posts is no longer possible. After deactivating the plugin, editing is possible again. See attachment for description of error.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Andrew Misplon

    (@misplon)

    Hi Ralf

    Thanks for sending the error report. Alex here at SiteOrigin will attend as soon as he’s back online. In the meantime, to publish a new post in the Block Editor you could temporarily rollback using WP Rollback. Apologies for the hassle.

    Plugin Contributor alexgso

    (@alexgso)

    Hi Ralf,

    I’m investigating this issue and I’m having trouble replicating it. Would it be possible for you to reach out to us via our contact form on our website?

    Kind regards,
    Alex

    Thread Starter ralf58

    (@ralf58)

    Hi Alex,
    do you mean https://siteorigin.com/contact/ , but I do not have SiteOrigin Premium license.

    Best wishes
    Ralf

    Plugin Contributor alexgso

    (@alexgso)

    Hi Ralf,

    Yes, that’s the correct contact form. That’s okay. ??

    Kind regards,
    Alex

    Plugin Support Andrew Misplon

    (@misplon)

    Hi Ralf

    Thanks for your help; much appreciated. Alex has isolated the conflict to our compatibility with RankMath. We’ll include a fix in the next update which we’ll release ASAP.

    Cheers
    Andrew

    Thread Starter ralf58

    (@ralf58)

    Hello Andrew,

    Thank you very much for the quick and professional identification and correction of the conflict with a beta version. I’ll wait for the announced update for my other website.

    Best wishes

    Ralf

    Plugin Support Andrew Misplon

    (@misplon)

    Hi Ralf

    Thanks for your kind reply and understanding. Page Builder was updated last night. Please let us know if any follow-up queries arise. 2.29.13 is the updated version number.

    Kind regards
    Andrew

    Thread Starter ralf58

    (@ralf58)

    Hello Andrew,

    everything fine.

    Best wishes

    Ralf

    Plugin Support Andrew Misplon

    (@misplon)

    Super, glad to hear the issue is resolved.

    Cheers! Andrew

Viewing 9 replies - 1 through 9 (of 9 total)
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