Update 2.4 to 2.8.5.1

  • Resolved nskronin

    (@nskronin)


    4 years, 1 month ago

    Hello, I wrote about this in your feedback form and to your mail indicated on the website webriti.com – I never received a response. I hope they read the messages here.

    Bought your theme in 2017 (29/06/17 – D9VR0 / 1). I decided to check the updates and saw that I do not have a subscription to them. Tell me how to get the update?

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hi, nskronin

    Thanks for contacting us!

    Your query related to the premium theme query and www.ads-software.com does not allow us to give pro product support here. Please post your queries in the pro support forum or on this email id(themes[at]webriti[dot]com), we will give a reply there.

    Thanks

    Thread Starter nskronin

    (@nskronin)

    I wrote here (themes[at]webriti[dot]com) on October 13 – there is still no answer.

    Hi,

    Sorry for the inconvenience.
    Please contact again on this email id: themes[at]webriti[dot]com.

    Thanks

    Thread Starter nskronin

    (@nskronin)

    Nobody answers since October 15th. There is also no answer for the first letter.

    Do you have technical support at all? She works?

    Thread Starter nskronin

    (@nskronin)

    Summing up!

    Technical support does not work for theme developer

    I wrote to the mail twice, wrote many times here. I never received an answer.

    Theme Author webriti

    (@priyanshumittal)

    That’t really harsh. I think there is some confusion we never received any query on our email as well on our forums. Since this in not the place where we will discuss premium theme queries, my colleague already informed you to get in touch over email but then also you have not posted anything.

    For your reference check the screenshots

    https://tinyurl.com/y69c2q98
    https://tinyurl.com/y3t2npyl

    Do get in touch at themes[at]webriti[dot]com

    Thread Starter nskronin

    (@nskronin)

    https://yadi.sk/i/YWsqQFUaHGZJKg

    Post office – 8746005[at]mail[dot]ru
    Above is a screenshot.

    This is the only place where you get in touch.

    A feedback form on your site is also not a working tool.

    Thread Starter nskronin

    (@nskronin)

    https://tinyurl.com/y3t2npyl

    Do you understand why I can’t write here?

    Thread Starter nskronin

    (@nskronin)

    “Resolved”

    В каком месте это решено???

Viewing 9 replies - 1 through 9 (of 9 total)
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