Update 3.26 broke my website

  • Not able to update the plugin to newest version because it is givin me Critical Error.
    Need to roll back to 3.25 version. This is completely unacceptable. I cannot keep stuck to older version for my website.

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  • Hello Andreas,

    I’m sorry to hear about the difficulties you’re experiencing with updating the plugin. A critical error can be frustrating, and we’d like to help resolve this for you.

    Please consider reaching out to our support team, who can assist you in identifying what’s causing the issue and guide you through the steps to update successfully. Often, these errors are related to specific configurations or third-party plugin conflicts, and our team is experienced in helping resolve them.

    You can submit a ticket or find helpful troubleshooting guides in our Knowledge Base.

    We’re here to assist and ensure your site runs smoothly with the latest version. Thank you for bringing this to our attention!

    Thread Starter andreasyeah

    (@andreasyeah)

    Hi Luis,
    thanks for coming back, i wish you will solve the problem…unfortunately i am not able to open a ticket, of contact your support team. Do i need yo buy the premium license?
    My website is still at 3.25 version and the error persists

    thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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