• Resolved bformhals19

    (@bformhals19)


    Had to deactivate. I just updated the plugin and site returned a 500 error. Was able to get back into admin and deactivate the pligin and site came up. I did this two times to be sure and yep it crashed it.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 17 total)
  • ruffystrider

    (@ruffystrider)

    The same thing happens to me. appears fatal error allowed memory size.
    No matter if you increase to 256m, it will do the same.

    ruffystrider

    (@ruffystrider)

    The same thing happens to me. appears fatal error allowed memory size.
    No matter if you increase to 256m, it will do the same.

    Thread Starter bformhals19

    (@bformhals19)

    My memory size is at 512

    Plugin Author Hesham Zebida

    (@hishaman)

    If there is any log errors in the error log file on server would be very useful.

    Thread Starter bformhals19

    (@bformhals19)

    I will check on that shortly.

    Thread Starter bformhals19

    (@bformhals19)

    I forgot that we had turned error logging off earlier to check unusual server loads and spikes.

    Had you not asked for this I would have forgotten to turn it back on. If you think it will help what I can do is delete the plugin completely and reinstall and activate it and see if the site crashes again with error logging back on.

    Plugin Author Hesham Zebida

    (@hishaman)

    Yes, please.

    I went ahead and updated the files here at wp.org again just in case a file wasn’t uploaded properly. So, downloading a fresh copy is a good idea.

    Thread Starter bformhals19

    (@bformhals19)

    It is definitely crashing the site. i reinstalled and activated using the newer download. It was fine before this updated version. error logging was just turned back on so when I see that working I will let you know.

    For now unfortunatelly I had to deactivate.

    Plugin Author Hesham Zebida

    (@hishaman)

    Thanks a lot for your effort.

    I’ve updated the plugin, please update to the latest version 1.6.9.8.1, I’ve reverted changes back to where it was before.

    Let me know if this update works for you.

    Thread Starter bformhals19

    (@bformhals19)

    Done and NO Crash. Please feel free to contact me if you need to test on a different environment before another update. ??

    Plugin Author Hesham Zebida

    (@hishaman)

    Thanks for letting me know.

    That would be great. I will do.

    Thread Starter bformhals19

    (@bformhals19)

    No problem, my pleasure. I have about 76 live sites so who knows. ??

    GideonLupine

    (@gideonlupine)

    I would like to offer the same. I just don’t know how to contact you privately.

    Thread Starter bformhals19

    (@bformhals19)

    Skype for me is bformhals

    I have lots of needs for word press ??

    Plugin Author Hesham Zebida

    (@hishaman)

    Thanks a lot.

    I am not using skype, but you can email me via this page.

Viewing 15 replies - 1 through 15 (of 17 total)
  • The topic ‘Update A Few Minutes Ago Crashed Site’ is closed to new replies.