• Resolved petkodimoff

    (@petkodimoff)


    I have purchased a theme with envato code that was working great, but after yesterday’s update it won’t let me add the code to the theme. When I press the button it takes me to the Envato site and from there under the code I press the green butopn activate and it returns me to the site, but the code is not added? Please help me?

    The page I need help with: [log in to see the link]

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  • Plugin Support mgordonStylemixThemes

    (@mgordon7)

    Hello @petkodimoff

    Thank you for the provided details, I do appreciate your kind diligence!

    While testing your provided site, I detected that you are using a child theme as well. Try to activate the default parent theme and re-check this case by activating the default parent theme by using the Activate via Envato button once again. Please note, that you will need to use the same Envato Account that you used while you get the theme from Envato

    Best regards

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