Update appears to create fatal error on site

  • Resolved marcfuller

    (@marcfuller)


    6 years, 5 months ago

    This has been a great plugin and I apprecaite using it, but this morning after the upgrade I get this, see below. Please help!? Let me know if you need site access.

    “Fatal error: Uncaught Error: Call to a member function get() on null in /home/sedonavistavilla/public_html/neu/wp-includes/query.php:28 Stack trace: #0 /home/sedonavistavilla/public_html/neu/wp-content/plugins/genesis-communities-cpt/includes/functions.php(127): get_query_var(‘paged’) #1 /home/sedonavistavilla/public_html/neu/wp-includes/class-wp-hook.php(286): genawpcomm_awp_community_change_sort_order_custom(Object(WP_Query)) #2 /home/sedonavistavilla/public_html/neu/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(Object(WP_Query), Array) #3 /home/sedonavistavilla/public_html/neu/wp-includes/plugin.php(515): WP_Hook->do_action(Array) #4 /home/sedonavistavilla/public_html/neu/wp-includes/class-wp-query.php(1634): do_action_ref_array(‘pre_get_posts’, Array) #5 /home/sedonavistavilla/public_html/neu/wp-includes/class-wp-query.php(3230): WP_Query->get_posts() #6 /home/sedonavistavilla/public_html/neu/wp-includes/post.php(1763): WP_Query->query(Array) #7 /home/sedonavistavilla/public_html/neu/wp-content/plugins/so in /home/sedonavistavilla/public_html/neu/wp-includes/query.php on line 28”

    The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)
  • Anonymous User 7698158

    (@anonymized-7698158)

    Hi Marc,
    Which update are you referring to?

    Thread Starter marcfuller

    (@marcfuller)

    Upon DISABLING the Genesis Communities CPT plugin the error disappears, Unfortunately the plugin is needed for the site functionality. Let me know if/when you would like me to provide access or turn the plugin on.

    Thanks in advance.

    Anonymous User 7698158

    (@anonymized-7698158)

    What was the update you did before the error started?

    Thread Starter marcfuller

    (@marcfuller)

    I updated straight to 0.7.1

    Anonymous User 7698158

    (@anonymized-7698158)

    Also try enabling the plugin and disabling other plugins until the error goes away – that may helpful identify a conflict between the plugins.

    Anonymous User 7698158

    (@anonymized-7698158)

    Please send me your login credentials to support @ jackiedelia.com and I will have a look as soon as I can. Did you make a backup before updating by chance?

    Thread Starter marcfuller

    (@marcfuller)

    Done, credentials should arrive shortly.

    Yes to backups.

    Anonymous User 7698158

    (@anonymized-7698158)

    Thanks. I did log in and as soon as I activated the plugin I got the error – but I am unable to disable the plugin again. Please restore your backup for now to the earlier version of the plugin. I do not have a way to troubleshoot the issue at this point. I’ll need FTP access as well and perhaps a staging site to test.

    Anonymous User 7698158

    (@anonymized-7698158)

    After you restore, visit the plugin settings and see what the sort option is to and reply here. Thanks.

    Anonymous User 7698158

    (@anonymized-7698158)

    I believe I had identified the issue – I can reproduce it with version 0.7.1 installed AND with Social Warfare plugin enabled. I’m testing a fix for this – once you have your site back up, please post here.

    Thread Starter marcfuller

    (@marcfuller)

    Site is back.Do you still need FTP?

    Anonymous User 7698158

    (@anonymized-7698158)

    Hi Marc,
    No I will not need access. I believe I have isolated the issue and will have a fix this week for it. If you’d like to test it out, please let me know and I can send you a link to download it.

    Sorry for the trouble on this one.

    Anonymous User 7698158

    (@anonymized-7698158)

    Hi Marc,
    The update is coming today version 0.7.2 which should correct the issue.

    Anonymous User 7698158

    (@anonymized-7698158)

    Closing this ticket.

Viewing 14 replies - 1 through 14 (of 14 total)
  • The topic ‘Update appears to create fatal error on site’ is closed to new replies.
  • In: Plugins
  • 14 replies
  • 2 participants
  • Last reply from: Anonymous User 7698158
  • Last activity: 6 years ago
  • Status: resolved