Update blew up my site

  • Resolved DavidMoyle

    (@davidmoyle)


    8 years, 11 months ago

    With the latest update several things have happened.

    I was using a third party mobile menu called Blurry Menu. It stopped working. I was also using this code from the WordPress forum on this theme to remove the mobile menu that is part of the theme and it now no longer works:

    #mobile-menu-1 {
    display: none;
    }

    I have it in the custom css section of the theme options based on an older thread. I had been working fine for months.

    Also, now, my master sliders don’t work. Neither the php includes or the short code.

    How do I fix all of this?

    -David

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter DavidMoyle

    (@davidmoyle)

    And now, of course, the developer wants money to tell me why something that has been working perfectly for six months is now broke. Fraud much?

    Theme Author Fruitful Code

    (@fruitfulcode)

    Hi David,

    Unfortunately free support doesn’t include: Theme customization, Custom coding, Support for 3rd party plugins.

    We don’t provide support if you make own changes and use 3rd party plugins like Blurry Menu, Master slider.

    I can recommend reset theme to default setting or simple use any other free theme.

    Best regards

    Thread Starter DavidMoyle

    (@davidmoyle)

    Yes, I’m certain no one would ever want to use a third party plugin to develop an actual Woocommerce site. And maybe if your slider actually worked, and your mobile menu was decent, I wouldn;t need to and then I MIGHT buy the paid version. Step it up, then get paid. That’s how I make a living. ??

    Theme Author Fruitful Code

    (@fruitfulcode)

    Hi,

    We haven’t got the paid version of Fruitful theme. It’s a free template.
    If you set up this theme without third party plugins it always works correctly.
    You can try to use other free theme.

    Regards

    Thread Starter DavidMoyle

    (@davidmoyle)

    No. It does not. The slider does not adapt properly. Which is why I had to use a third party slider. No matter, I was able to get the slider to work through my own research and now will be looking for a new template to migrate to.

    The whole idea with working with WordPress is that everything is a third party plugin. You release new releases about twice a week and every time there is a compatibility issue. THAT is YOUR issue. I will not pay for support on something that YOU cause weekly.

    Nice try though.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Update blew up my site’ is closed to new replies.