• bjrnet21

    (@bjrnet21)


    Attempted 4.0 update on my staging site. This update does not work. I get the following error messages and the form is NOT displayed anymore on my site.

    I get the message, “Email Subscribers data update – Your database is being updated in the background. Taking a while? Click here to run it now.” However, attempting to click on the “run it now” link just generates errors.

    I’ve lost all my subscribers in the database.

    WordPress database error Table ‘blackj90_wp958_st2.wpfd_ig_contacts’ doesn’t exist for query SELECT * FROM wpfd_ig_contacts ORDER BY created_at DESC LIMIT 25 OFFSET 0 made by do_action(’email-subscribers_page_es_subscribers’), WP_Hook->do_action, WP_Hook->apply_filters, Email_Subscribers_Admin->load_audience, ES_Subscribers_Table->plugin_settings_page, ES_Subscribers_Table->prepare_items, ES_Subscribers_Table->get_subscribers

    Mar 01, 07:34:07

    WordPress database error Table ‘blackj90_wp958_st2.wpfd_ig_contacts’ doesn’t exist for query SELECT count(*) as total FROM wpfd_ig_contacts made by do_action(’email-subscribers_page_es_subscribers’), WP_Hook->do_action, WP_Hook->apply_filters, Email_Subscribers_Admin->load_audience, ES_Subscribers_Table->plugin_settings_page, ES_Subscribers_Table->prepare_items, ES_Subscribers_Table->get_subscribers

    Mar 01, 07:34:07

    WordPress database error Table ‘blackj90_wp958_st2.wpfd_ig_lists’ doesn’t exist for query SELECT id, name FROM wpfd_ig_lists WHERE deleted_at IS NULL made by do_action(’email-subscribers_page_es_subscribers’), WP_Hook->do_action, WP_Hook->apply_filters, Email_Subscribers_Admin->load_audience, ES_Subscribers_Table->plugin_settings_page, ES_Subscribers_Table->prepare_items, ES_Subscribers_Table->edit_group, ES_Common::prepare_list_dropdown_options, ES_DB_Lists::get_list_id_name_map

    Mar 01, 07:34:07

    WordPress database error Table ‘blackj90_wp958_st2.wpfd_ig_lists’ doesn’t exist for query SELECT id, name FROM wpfd_ig_lists WHERE deleted_at IS NULL made by do_action(’email-subscribers_page_es_subscribers’), WP_Hook->do_action, WP_Hook->apply_filters, Email_Subscribers_Admin->load_audience, ES_Subscribers_Table->plugin_settings_page, ES_Subscribers_Table->prepare_items, ES_Subscribers_Table->search_box, ES_Common::prepare_list_dropdown_options, ES_DB_Lists::get_list_id_name_map

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Malay Ladu

    (@malayladu)

    Hello,

    Sorry for the inconvenience you had.

    Don’t worry you won’t lose any data from your database. We are not deleting existing data. We are creating new tables and import data into it.

    To learn more about his issue, please get in touch with us via our contact form and we will take a look into your issue.

    Thread Starter bjrnet21

    (@bjrnet21)

    I’ve rolled back to the previous release. Since you haven’t taken the advice of many, I am now looking for a replacement.

Viewing 2 replies - 1 through 2 (of 2 total)
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