• Update broke my site. I re-saved every single event I have published, moved any drafts to trash & emptied trash but that didn’t fix anything. When I disable the plugin the site looks fine. Help!?!?!?!!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • It looks like the CSS styling sheet isn’t loading. Are you using a caching plugin and/or server and/or Cloudflare caching? If so, try clearing any caching, and then refreshing the events page.

    Otherwise, you could also temporarily roll-back to the previous version of the plugin using the WP Rollback plugin, for instance.

    Thread Starter EmeraldCityEDM

    (@emeraldcityedm)

    thank you for that suggestion. I will try that out. I am not good with CSS or code.

    Plugin Contributor webnus

    (@webnus)

    Hello All,

    I’m not sure why it happened on some websites, we have four reports about it, but we cannot reproduce it.

    Solution:
    Please disable the schema option from MEC Settings > General: https://i.postimg.cc/CMs5th4n/image.png

    This is forwarded to the developer team, and it will be fixed/improved for the next updates.

    _________

    Help us to find the issue:
    Unfortunately, the information provided in this topic of the issue you are facing are not enough and we don’t know what happens in the end.

    Please provide these info so we can understand the issue better and help you resolve it:

    1. Detailed explanation of the issue you face; what caused it and what did you want to happen. You can attach screenshots or a short video of the issue.

    2. Explain to us step by step how we can reproduce the issue so we can recreate it somewhere other than your website.

    You can use an online service to upload your screenshots/files:

    1. https://loom.com
    2. https://www.dropbox.com/
    3. https://postimages.org/

    We need more info of your website and server.
    Please go to wp-dashboard > tools > site health and in the Info Tab click on “Copy site info to clipboard” to save all the required info to the clipboard: https://i.postimg.cc/TPrGsHXY/image.png then go to this link https://pastebin.com/ and paste the info here. Finally, get an info link and send that to us here. With that, we will be able to help you more.

    Please keep us posted.

    Best Regards

    I am facing same problem, I tried deactivate schema option, clear cache and same problem. I noticed this problem only on single event pages.

    There you can see for example how should footer look like
    https://postimg.cc/RWxYBY1C

    and there how it looks like after update
    https://postimg.cc/3W66LNdv

    On any other page is everything fine.

    • This reply was modified 2 years, 12 months ago by Martin Bene?.
    Thread Starter EmeraldCityEDM

    (@emeraldcityedm)

    Yay changing the Schema setting fixed my site! TY!

    Martin – I had the opposite problem, the individual event pages were fine but any pages with shortcodes were all messed up.

    Did you try re-saving each event? That didnt fix it for me but others reported that that was a solution for them.

    Thank you for tip, but it did not help.

Viewing 7 replies - 1 through 7 (of 7 total)
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