Update Broke Plugin

  • This was a 5-star plugin until the recent update. It is now literally unusable for me. Support has been unhelpful and has given no ETA as to when it will be fixed. Could be 3 days, could be 6 months, apparently.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author NickDuncan

    (@nickduncan)

    @tristanh
    I’m sorry our update broke your site. When we launched 8.1.0 it took down a few sites. We acted quickly to fix the update but unfortunately, some sites were affected.

    I’m looking at our support desk now for your ticket. I will be in touch shortly.

    Plugin Author NickDuncan

    (@nickduncan)

    @tristanh We have fixed the bug you experienced and I have sent you a ZIP file as I’ll only be updating WP.org 8 am tomorrow morning (GMT timezone)

    Plugin Author NickDuncan

    (@nickduncan)

    @tristanh The night you left this review I sent you updated files that fix this issue. I havent heard back from you. Is everything now resolved?

    Plugin Author NickDuncan

    (@nickduncan)

    @tristanh any feedback, please?

Viewing 4 replies - 1 through 4 (of 4 total)
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