Update broke sites

  • Jo

    (@josephcaraccio)


    3 months, 1 week ago

    Update broke site. A quick search shows that it did this for MANY other people as well. It doesn’t appear any efforts have been made to fix the issue despite dozens of people reporting it. A major issue like this going unaddressed for a year and not even noted on the download page is troubling. I would recommend using a different plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Shea Bunge

    (@bungeshea)

    Hi Jo,

    Can you clarify which update you’re referring to? We don’t have a super recent update – are you referring to one we released a few weeks ago?

    If you’re experiencing issues with the plugin, we’d definitely appreciate hearing details about them so we can do our best to implement a fix.

    Plugin Contributor Verdi Heinz

    (@ver3)

    Hi @josephcaraccio the problem is almost always a faulty Snippet. There are currently no know bugs that can break your website. Please check what actually happened, let us help and consider changing your review if you feel it’s appropriate. It really makes a big difference for a small team like us.

    Plugin Contributor Verdi Heinz

    (@ver3)

    Hey @josephcaraccio Every single review matters greatly to us as we’re only a small team. Please let us know what we can do to make you feel differently about us and our product. We really do want to make sure our product is the best it can be. This is one final effort to get in contact with you.

Viewing 3 replies - 1 through 3 (of 3 total)
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