update cart doesn’t work
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on the cart page is I change the amount of products and click update cart nothing happens.
I’m seeing this in the console when I click update cart:
cart.min.js?ver=8.0.3:1 Uncaught TypeError: t.addClass(…).block is not a function
at c (cart.min.js?ver=8.0.3:1:277)
at Object.quantity_update (cart.min.js?ver=8.0.3:1:6910)
at Object.cart_submit (cart.min.js?ver=8.0.3:1:5744)
at HTMLDocument.dispatch (jquery.min.js:3:7537)
at r.handle (jquery.min.js:3:5620)from this file: https://www.hyglossproducts.com/wp-content/plugins/woocommerce/assets/js/frontend/cart.min.js?ver=8.0.3
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System report:
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(HTTPS): ?<br>Hide errors from visitors: ? 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Templates</p> <p class=””>Overrides: astra-child/woocommerce/emails/email-order-details.php<br>astra-child/woocommerce/single-product/add-to-cart/variable.php<br>/nas/content/live/hyglosslive/wp-content/plugins/woo-product-variation-gallery/templates/product-images.php version 3.6.5 is out of date. The core version is 7.8.0<br>/nas/content/live/hyglosslive/wp-content/plugins/woo-product-variation-gallery/templates/product-thumbnails.php</p> <p class=””>Outdated Templates: ?</p> <pre class=”wp-block-code”><code> Learn how to update</code></pre> <p class=””>WooCommerce PayPal Payments</p> <p class=””>Onboarded: ?<br>Shop country code: US<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: –<br>Tracking enabled: – Admin</p> <p class=””>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page</p> <p class=””>Disabled Features: minified-js<br>new-product-management-experience<br>product-variation-management<br>settings<br>async-product-editor-category-field</p> <p class=””>Daily Cron: ? Next scheduled: 2023-09-07 18:46:05 -05:00<br>Options: ?<br>Notes: 50<br>Onboarding: skipped Action Scheduler</p> <p class=””>Complete: 939<br>Oldest: 2023-08-07 05:33:48 +0000<br>Newest: 2023-09-06 18:58:38 +0000</p> <p class=””>Failed: 1<br>Oldest: 2023-08-22 08:42:36 +0000<br>Newest: 2023-08-22 08:42:36 +0000</p> <p class=””>In-progress: 1<br>Oldest: –<br>Newest: –</p> <p class=””>Pending: 50<br>Oldest: 2023-09-06 18:57:32 +0000<br>Newest: 2023-09-11 19:19:49 +0000 Status report information</p> <p class=””>Generated at: 2023-09-06 13:58:48 -05:00<br>`
Hi,
The error you’re encountering in the console suggests that there’s a JavaScript conflict on your cart page related to the WooCommerce cart functionality. Specifically, it appears to be related to the updating of the cart when you change the quantity of products and click the “Update Cart” button.
To troubleshoot and resolve this issue, you can follow these steps:
- Check for Plugin or Theme Conflicts:
- Disable all third-party plugins (except WooCommerce) and switch to a default WordPress theme (e.g., Twenty Twenty-One). Then, test if the issue persists. If the problem is resolved, it indicates that there’s a conflict with one of your plugins or the theme you were using.
- Revert to a Previous WooCommerce Version:
- If the issue started occurring after a WooCommerce update, consider reverting to a previous stable version of WooCommerce to see if that resolves the problem. Sometimes, updates can introduce compatibility issues.
- Update WooCommerce and Plugins:
- Ensure that you are running the latest versions of WooCommerce and all your installed plugins. Developers often release updates to address bugs and conflicts.
- Check for JavaScript Errors:
- Use browser developer tools (usually accessed by pressing F12 or right-clicking on the page and selecting “Inspect” or “Inspect Element”) to check for any other JavaScript errors on the page. Resolve any additional errors you find.
- Theme Customizations:
- If you’ve made customizations to your theme or WooCommerce templates, these changes might be causing conflicts. Review your theme customizations and consider temporarily reverting them to default settings to test if the issue is related to your customizations.
- Caching and Minification:
- Clear any caching plugins or server-side caching mechanisms you are using. Additionally, disable any JavaScript minification or optimization plugins to see if they are causing conflicts.
- Child Theme:
- If you are using a custom theme, ensure that you are using a child theme rather than modifying the parent theme directly. Modifying the parent theme can lead to issues during theme updates.
The error you provided indicates a JavaScript issue, and it’s often the result of conflicts between different scripts. By systematically troubleshooting and eliminating potential conflicts, you should be able to pinpoint and resolve the issue causing the “Update Cart” problem on your WooCommerce cart page.
thanks.
It seems including this file caused the javascript errors:
Is there an updated jquery file that would work here to include instead?
<script src="https://ajax.googleapis.com/ajax/libs/jquery/2.2.4/jquery.min.js"></script>
Hi there @lucytech ??
Thank you for contacting Woo support!
It seems including this file caused the javascript errors:
Is there an updated jquery file that would work here to include instead?
I recommend starting here:
As for CDN links to the various versions, feel free to check out:
I hope this is helpful! Please let us know if you have any further questions or concerns.
I included the latest versions of jquery but it didn’t fix the issue.
What does this error mean?
js?client-id=AQpOFto…ng=venmo,paylater:3 unhandled_error
- {err: ‘Error: Can not send postrobot_method. Target windo…cp-button/assets/js/button.js?ver=2.2.2:2:115330)’, timestamp: ‘1695110646880’, referer: ‘www.hyglossproducts.com’, uid: ‘uid_4ac8074da6_mdc6ndq6mji’, env: ‘production’}
- env: “production”
- err: “Error: Can not send postrobot_method. Target window is closed\n at https://www.paypal.com/sdk/js?client-id=AQpOFtoSuZKHpCHq2YkpDyEwdwcYktSuobhYkUR70Ll6U0Fvc9ArHp5nwbuurVH8UYJbWHp0SCy9E6rs¤cy=USD&integration-date=2023-08-11&components=buttons,funding-eligibility,messages&vault=false&commit=false&intent=capture&disable-funding=card&enable-funding=venmo,paylater:3:146969\n at https://www.paypal.com/sdk/js?client-id=AQpOFtoSuZKHpCHq2YkpDyEwdwcYktSuobhYkUR70Ll6U0Fvc9ArHp5nwbuurVH8UYJbWHp0SCy9E6rs¤cy=USD&integration-date=2023-08-11&components=buttons,funding-eligibility,messages&vault=false&commit=false&intent=capture&disable-funding=card&enable-funding=venmo,paylater:3:147026\n at e.try (https://www.paypal.com/sdk/js?client-id=AQpOFtoSuZKHpCHq2YkpDyEwdwcYktSuobhYkUR70Ll6U0Fvc9ArHp5nwbuurVH8UYJbWHp0SCy9E6rs¤cy=USD&integration-date=2023-08-11&components=buttons,funding-eligibility,messages&vault=false&commit=false&intent=capture&disable-funding=card&enable-funding=venmo,paylater:3:77580)\n at https://www.paypal.com/sdk/js?client-id=AQpOFtoSuZKHpCHq2YkpDyEwdwcYktSuobhYkUR70Ll6U0Fvc9ArHp5nwbuurVH8UYJbWHp0SCy9E6rs¤cy=USD&integration-date=2023-08-11&components=buttons,funding-eligibility,messages&vault=false&commit=false&intent=capture&disable-funding=card&enable-funding=venmo,paylater:3:146718\n at n.dispatch (https://www.paypal.com/sdk/js?client-id=AQpOFtoSuZKHpCHq2YkpDyEwdwcYktSuobhYkUR70Ll6U0Fvc9ArHp5nwbuurVH8UYJbWHp0SCy9E6rs¤cy=USD&integration-date=2023-08-11&components=buttons,funding-eligibility,messages&vault=false&commit=false&intent=capture&disable-funding=card&enable-funding=venmo,paylater:3:74975)\n at n.then (https://www.paypal.com/sdk/js?client-id=AQpOFtoSuZKHpCHq2YkpDyEwdwcYktSuobhYkUR70Ll6U0Fvc9ArHp5nwbuurVH8UYJbWHp0SCy9E6rs¤cy=USD&integration-date=2023-08-11&components=buttons,funding-eligibility,messages&vault=false&commit=false&intent=capture&disable-funding=card&enable-funding=venmo,paylater:3:75738)\n at Object.r [as enable] (https://www.paypal.com/sdk/js?client-id=AQpOFtoSuZKHpCHq2YkpDyEwdwcYktSuobhYkUR70Ll6U0Fvc9ArHp5nwbuurVH8UYJbWHp0SCy9E6rs¤cy=USD&integration-date=2023-08-11&components=buttons,funding-eligibility,messages&vault=false&commit=false&intent=capture&disable-funding=card&enable-funding=venmo,paylater:3:139021)\n at t.value (https://www.hyglossproducts.com/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-button/assets/js/button.js?ver=2.2.2:2:143532)\n at Function.value (https://www.hyglossproducts.com/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-button/assets/js/button.js?ver=2.2.2:2:81790)\n at t.value (https://www.hyglossproducts.com/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-button/assets/js/button.js?ver=2.2.2:2:115330)”
- referer: “www.hyglossproducts.com”
- timestamp: “1695110646880”
- uid: “uid_4ac8074da6_mdc6ndq6mji”
Hi @lucytech
The error message you’re seeing indicates that there’s an issue with the communication between your website and PayPal’s servers. This can occur when the PayPal payment window is closed or interrupted before the transaction can be completed. I’d suggest using the browser’s developer tools to check the JavaScript console for additional errors, which might give more insight into the issue.
- The topic ‘update cart doesn’t work’ is closed to new replies.