Update Database fails and can't access Dashboard after 3.5.2 update

  • I have error after upgraded / upgrading to 3.5.2.

    After go through update in the dashboard, I see a WordPress screen showing :

    Database Update Required

    WordPress has been updated! Before we send you on your way, we have to update your database to the newest version.

    The update process may take a little while, so please be patient.

    While I click on “Update WordPress Database”, a page with a WordPress logo show. That’s. Nothing more.

    Please take a look at the stale page:

    https://www.eggstudio.com/wordpress/wp-admin/upgrade.php?step=1&backto=%2Fwordpress%2Fwp-admin%2F

    I have tried going to
    /wp-admin
    /wp-login.php (takes me to login, but can not get into Dashboard)

    Please help~~ Thanks~~

    Kay

Viewing 15 replies - 16 through 30 (of 33 total)

  • This is what is actually there.

    <div id="promoteme">
</div>
<script type="text/javascript">
if (document.getElementById("promoteme")!=null) {
document.getElementById("promoteme").style.visibility="hidden";
document.getElementById("promoteme").style.display="none";
}
</script>

    So somewhere (plugin?) you have a script loading.

    @niranjannaulakha
    Please start a new topic per forum welcome.

    Thread Starter eggstudio

    (@eggstudio)

    HI,

    After I go through the whole public_html, those “promoteme” scripts doesn’t belongs to WordPress. It is located in the public_html/index.php (but my wordpress is installed in public_html/wordpress

    By the way, I have removed those scripts. However, still no help…..

    NVme

    (@niranjannaulakha)

    @eggstudio
    Simple solution appears atm is by restoring your updates from the control panel provided by your host till the bugs are fixed.

    Thread Starter eggstudio

    (@eggstudio)

    Yes, lucky I did a full backup before update.

    I just give up 3.5.2. Now way back to 3.5.1 and my site runs smooth.

    You are right. Maybe we should wait until the bugs fixed version

    @niranjannaulakha
    Again, if you are having a problem start your own post.

    This version is used by hundreds of thousands users with no problem. If you are going to wait for a “fix” it’s going to be a long wait.

    @eggstudio
    Please check here for support, https://www.pagelines.com/forum/
    As your theme is a premium theme the best support is there.

    Thread Starter eggstudio

    (@eggstudio)

    yes, I did. I am looking for help in Pageline forum too but it seems that no people reports such error issue.

    tomorrow I will try switch back to basic theme before update. see any good or bad thing happens. I will report here tomorrow.

    thanks for all helps!

    Make sure you are running the current version of Pageline and of Jetpack.

    Thread Starter eggstudio

    (@eggstudio)

    yes, they are up today

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    All subsequent posts ignoring the advice to create your own thread to discuss your own issues will be deleted.

    Thread Starter eggstudio

    (@eggstudio)

    Hi,

    Today I tried update to 3.5.2 AFTER switch back to default theme and all plugins disable.

    It still fails — a screen with a WordPress logo only shown after clicking “Update WordPress Database”

    When go homepage, a blank page shown. I copy the source code:

    <!DOCTYPE html>
<html xmlns="https://www.w3.org/1999/xhtml" lang="en-US">
<head>
	<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
	<title>WordPress ? Update</title>
	<link rel='stylesheet' id='buttons-css'  href='https://www.eggstudio.com/wordpress/wp-includes/css/buttons.min.css?ver=3.5.2' type='text/css' media='all' />
<link rel='stylesheet' id='install-css'  href='https://www.eggstudio.com/wordpress/wp-admin/css/install.min.css?ver=3.5.2' type='text/css' media='all' />
<!--[if lte IE 7]>
<link rel='stylesheet' id='ie-css'  href='https://www.eggstudio.com/wordpress/wp-admin/css/ie.min.css?ver=3.5.2' type='text/css' media='all' />
<![endif]-->
</head>
<body class="wp-core-ui">
<h1 id="logo"><a href="https://www.ads-software.com/">WordPress</a></h1>

    I have gone back to 3.5.1 again so you wouldn’t see above page anymore now. If you really like to work on this issue please contact me for admin access.

    Now, I believe this error issue may not relate to plugin and theme therefore WordPress team please don’t ignore it anymore.

    Thanks

    please contact me for admin access.

    That level of support is not offered here.

    Where is your site hosted?

    Thread Starter eggstudio

    (@eggstudio)

    sorry, the spell check ” correct” my words

    it should be
    https://www.Lypha.com

    @adendum – Thank you so much for your tip on updating the database to 22442! Worked for me.

    @sugarcoatedsisters

    To change db_version in wp_options table I went:

    – cPanel
    – Under Databases found PHPmyadmin (it was installed by the hosting company)
    – clicked on PHPmyadmin
    – on the left side selected the database I needed to edit (you might have only one option there)- if you have a few options there, might be best to call your hosting company to make sure you edit the right one
    – on the left side menu (a new one opened) I selected wp_options
    – to find the place to edit the database version I was looking at the column Options Value, and found on the second page (in my case) “db_version” in the column Option Name, it had a value of 22441, I changed it to 22442 and that was it. Hope it helps. Good luck.

Viewing 15 replies - 16 through 30 (of 33 total)
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