Update erased product information

  • Resolved Le Bon Marché

    (@gmongrut)


    3 years ago

    Hello,

    My WooCommerce plugin had the auto update turned on and updated to the 6.3.0

    Now, suddenly, everything in my product page was erased.

    I don’t know what to do… Please help!

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @gmongrut!

    Since you recently updated WooCommerce, this could be related to a conflict with your theme or another plugin.

    To be sure, please perform a conflict test by temporarily switching your theme back to Storefront, disabling all plugins except WooCommerce, and then check again if the issue persists. If that solves it, then re-enable all plugins one-by-one, until you find the one creating the conflict.

    If you cannot perform a conflict test on your live site, we recommend creating a staging site using the WP Staging plugin.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Let us know how that goes for you!

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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