update existing users

  • Resolved lala9

    (@lala9)


    4 years ago

    Works perfectly to import. But get a warning that user already exists when i try to update a user.

    I have settings as follows :
    Update existing users? YES
    Update email? YES

    Please advise.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Javier Carazo

    (@carazo)

    @lala9,

    Good afternoon, could you show me the warning?

    Thread Starter lala9

    (@lala9)

    I can send you a screenshot. But basically, a red window opens up with alerts claiming

    “User already exists as: anna (in this CSV file is called: anna)”

    and so it does not update the profile.

    Plugin Author Javier Carazo

    (@carazo)

    This is really strange. This seems you have some kind of bad data in your CSV. Maybe a wrong email. Could you check?

Viewing 3 replies - 1 through 3 (of 3 total)
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