Update Failed

(@mbrsolution)

Hi,

This message will not go away with “Yes” clicked.

In your case you will have to click on No. Then you need to check your file permissions in your WordPress install including your .htaccess file. This can be achieved by using FTP.

Let me know if you need more information or help.

Thank you

Thread Starter

(@mubiesam)

what should I added to the .htaccess file? There are only #1 order deny,allow #2 deny from all in the file.
thanks

Plugin Contributor

(@mbrsolution)

Hi, if you are referring to what is added by our plugin then you need not to worry. You will need to start from scratch.

What lines of code are added in your .htaccess file now?

Regards

Thread Starter

(@mubiesam)

There are only 2 lines of code in my .htaccess file now under aiowps_backups

order deny,allow
deny from all

But there is another .htaccess file under ai1wm-backups which the plugin All-in-One WP Migration had been removed earlier.

<IfModule mod_mime.c>
AddType application/octet-stream .wpress
</IfModule>
<IfModule mod_dir.c>
DirectoryIndex index.php
</IfModule>
Options -Indexes

Besides, what should be added to the wp-config.php file for your plugin?

Thanks

Thread Starter

(@mubiesam)

the current .htaccess file under /htdocss


RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]

# add a trailing slash to /wp-admin
RewriteRule ^wp-admin$ wp-admin/ [R=301,L]

RewriteCond %{REQUEST_FILENAME} -f [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^ - [L]
RewriteRule ^(wp-(content|admin|includes).*) $1 [L]
RewriteRule ^(.*\.php)$ $1 [L]
RewriteRule . index.php [L]

Plugin Contributor

(@mbrsolution)

Hi,

But there is another .htaccess file under ai1wm-backups which the plugin All-in-One WP Migration had been removed earlier.

Did you migrate your site from one server to another server? Or did you move your site from one folder to another folder in the same server?

Besides, what should be added to the wp-config.php file for your plugin?

What are you trying to do with this file? Our plugin does not write to wp-config.php file.

the current .htaccess file under /htdocss

I would not touch the content of that .htaccess file unless you know what you are doing.

Are you running a multisite or not?

Kind regards

This reply was modified 5 years, 6 months ago by mbrsolution.

Thread Starter

(@mubiesam)

Yes, I’m running a multisite.

We had created a backup and restored to another folder.

There is a backup wp-config.php file in the setting, so I thought it will be like .htaccess file

Thanks

Thread Starter

(@mubiesam)

Had used FTP to reset file permissions to get all green in the Filesystem Security. But still got this error…
Update Failed: Could not remove the old plugin.
Our site is installed via bitnami, do I need to modify anything for the accessibility and read/write privileges of the files and folders?

Plugin Contributor

(@mbrsolution)

Hi,

Our site is installed via bitnami,

Are you talking about a local installed? Another words are you talking about a et up in your computer laptop?

Regards

Thread Starter

(@mubiesam)

No, Bitnami is a Packaged Applications for Any Platform – Cloud, Container, Virtual Machine
https://bitnami.com/
Our multisite is on GCP via bitnami

Plugin Contributor

(@mbrsolution)

Thank you for sharing more information.

We had created a backup and restored to another folder.

I have restored my site a few times to a single install “no network” without any issues. I suspect that your method of restoring your backup to another folder has caused this issue. Your best option is to delete our plugin and install a fresh copy from scratch.

Kind regards

Thread Starter

(@mubiesam)

install a fresh copy from scratch.

You mean a fresh copy of plugin or the whole multisite?

Plugin Contributor

(@mbrsolution)

Hi, a fresh copy of our plugin AIOWPS.

Thank you

Thread Starter

(@mubiesam)

Sorry for late response, I was away for a week trip.

While tried to delete your plugin as suggested, got warning

Could not fully remove the plugin all-in-one-wp-security-and-firewall/wp-security.php.

But using WinSCP to check, there is nothing in the said folder.

Meanwhile, while trying to delete another plugin BackWPup, got warning

Could not fully remove the plugin backwpup/backwpup.php.

and this file backwpup.php. with other files and folders of plugin BackWPup, are all still there.

Why will be this difference? your suggestion is highly appreciated.

Thread Starter

(@mubiesam)