Update Failed

  • Resolved mpturner

    (@mpturner)


    3 years, 11 months ago

    Greetings – We’re getting this error when attempting to update the plugin:

    An error occurred while updating Advanced Custom Fields: Theme Code Pro: Update package not available.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author philkurth

    (@philkurth)

    Hi @mpturner,

    Thanks for writing.

    If you head to WP Admin > Settings > Theme Code Pro, do you see a license key in there? If so, can you try removing deactivating it, removing it, saving the empty field, then re-adding and activating the key again?

    If that does’t work, could you write to us at [email protected] with your license key — I’ll be able to take a look there and see what might be happening.

    Cheers,
    Phil Kurth

    Thread Starter mpturner

    (@mpturner)

    Doh! That did it. Our key wasn’t in there. Now it is. Thanks much!

    Plugin Author philkurth

    (@philkurth)

    No problem — thanks for letting me know.

    Cheers!
    Phil

Viewing 3 replies - 1 through 3 (of 3 total)
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