• Resolved hackrepair

    (@hackrepair)


    For past several days I’ve been running into “Update Failed: Download failed.” when attempting to update UpdraftPlus.

    Anyone else seeing this behavior?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author David Anderson

    (@davidanderson)

    Hi Jim,

    There was a withdrawn release (1.14.6), which had a significant bug in it. i.e. We deleted it from www.ads-software.com SVN so that nobody could download it. So, almost certainly, your WP install is for some reason failing to make a fresh updates check back to www.ads-software.com, and as a result, is still trying to download the non-existent release. Visit your ‘Updates’ page to force a fresh updates check.

    David

    Thread Starter hackrepair

    (@hackrepair)

    Ouch!
    …so now I have to do that on my 400+ websites one by one…

    Thank you for the weekend bonus!

    Thread Starter hackrepair

    (@hackrepair)

    Instead of creating all this drama for yourselves and 1 gazilion UpdraftPlus installs, why don’t you just duplicate the 1.14.7 version as 1.14.6?

    I imagine the www.ads-software.com Gods might be agreeable to this given the amount of pain it may be causing for thousands.

    • This reply was modified 6 years, 7 months ago by hackrepair.
    • This reply was modified 6 years, 7 months ago by hackrepair.
    Plugin Author David Anderson

    (@davidanderson)

    Hi,

    WordPress automatically performs a new update check every 24 hours. The release was only out about an hour. So, a) you’d only be expected to see it on 1 of every 24 sites, and b) everybody’s sites will have done a new updates check by now anyway, since more than 24 hours have passed. And if you visit the “Updates” page, it causes a fresh updates check anyway.

    I don’t think it can be causing that much pain – you’re the only person in any of our support channels that I’ve seen that’s had a problem.

    David

Viewing 4 replies - 1 through 4 (of 4 total)
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