Update failed. The response is not a valid JSON response

  • Resolved oliverivanovicc

    (@oliverivanovicc)


    1 year, 1 month ago

    Hey,

    I use the themeisle neve child theme and have problems with updating and viewing images. When i try to update a page it comes up a red text with “Update failed. The response is not a valid JSON response.”. I can also not access the images in wordpress, it just loads. When i switch to the neve parent theme the problem disappears.

    The only thing my hosting could provide was this: 2023-10-15 13:29:31.808068 [NOTICE] [545986] [T0] [185.189.48.17:52769-H3:3B81EFDA55081651-792#APVH_www.kreditio.se:443] [STDERR] PHP Warning: ?Undefined variable $post in /home/s82272/domains/kreditio.se/public_html/wp-content/themes/neve-child-master/blocks/subpage-header.php?on line 79\n

    Thanks in advance,
    Oliver

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • irinelenache

    (@irinelenache)

    Hello @oliverivanovicc,

    Thank you for using Neve!

    I tried to replicate your problem but viewing/updating images and pages works fine using the default Neve Child theme. The problem might be related to the custom code added in the child theme or to a conflict with another plugin you have installed.

    Can you try to disable your plugins individually and see if it’s a compatibility problem? Also, the custom code added in the child theme can help us debug this issue.

    Sorry about the inconvenience and i hope this helps in fixing the issue.

    Best regards,
    Irinel

Viewing 1 replies (of 1 total)
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