Update fails

  • Resolved garybrittain

    (@garybrittain)


    2 years, 1 month ago

    “Update failed: The update cannot be installed because some files could not be copied. This is usually due to inconsistent file permissions.

    You can test upgrading your site on an instant copy using UpdraftClone credits – go here to learn more – dismiss notice

    Update failed: The update cannot be installed because some files could not be copied. This is usually due to inconsistent file permissions.”

    What file permission might have changed? …no manual changes made.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @garybrittain

    Thanks for reaching out!

    If I understand you correctly, you are unable to update WooCommerce on your site and received the error message above, right?

    If so, then please refer to the support documentation about How To Update WooCommerce.

    Otherwise, if this is a third-party plugin or a custom code, it would be best to reach out to the developers for further assistance here.

    Thanks!

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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