Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Basix

    (@webaways)

    Hi,

    As mentioned in the previous threads, was on Easter leave.

    Replied to previous thread. version 1.0.6 includes the fix for this. Please download as soon as you get the notification.

    Best regards

    Thread Starter vondolce

    (@vondolce)

    Thank you for getting back to me, I appreciate it. Where do I get version 1.0.6? And how do I download the update without buying it again?

    Plugin Author Basix

    (@webaways)

    Hi,

    You should have received an email notification about 20 hours ago to download the latest version. If you haven’t please send an email to [email protected] and please make sure to add “vondolce” in the email subject line in order for me to keep track of this ticket. I will reply with the latest version.

    Best regards

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    And Why has no one from support contacted me? I have sent several emails, and purchased the full NEX FORMS version/license

    @basix? In the future can you please direct these questions to your site? These forums are not for supporting your commercial customers.

    If you can provide a link to your site then I’ll close this topic and you can continue it elsewhere.

    Plugin Author Basix

    (@webaways)

    Hi Jan,

    Firstly, Thank you.

    I am working on a ticketing system and should be up soon as I don’t want to have to come to 10 different places each day to see where users chose to ask for support.. At this stage support is asked from all over and keeping track is a bit difficult and this new upcoming system should resolve this. Can you please resend the email message and include your username or some sort of reference to this ticket in the email. [email protected].

    Thank you and best regards.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I am working on a ticketing system and should be up soon as I don’t want to have to come to 10 different places each day to see where users chose to ask for support.

    I do sympathize and I’m glad to see you have this on your commercial product page.

    https://codecanyon.net/item/nexforms-the-ultimate-wordpress-form-builder/7103891/support

    Which looks like it sends users to your email address you posted above.

    I’ll leave that here and now close this topic. Thank you for your understanding.

Viewing 6 replies - 1 through 6 (of 6 total)
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