Update from 3.6.1 to 3.7.1 failed…

  • Resolved Cr00zng

    (@cr00zng)


    10 years, 12 months ago

    I’ve ran an update form my WordPress version 3.6.1 admin control panel to 3.7.1. The update did complete; however, the admin panel is no longer accessible. Initially, I was able to login with my user account, but that does not work either now. The blog in itself is accessible, all posts are shown, and seemingly everything works from this perspective.

    The error that I’ve get when trying to login is:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, webmaster@namewith_heald.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    I do have the database backup, prior to and after the update. What would be the easiest way to recover this failed update?
    TIA,

    Cr00zng

Viewing 14 replies - 16 through 29 (of 29 total)
  • Thread Starter Cr00zng

    (@cr00zng)

    Yes, I did re-upload the thwentythirteen theme…

    Try checking your site’s error logs for a more specific error message. Your hosts should be able to help you accessing your site’s error logs.

    Thread Starter Cr00zng

    (@cr00zng)

    The URL for the blog is https://blogs.secure-bits.com, currently the child theme is working.

    One thing I’ve noticed is that running the upgrade.php does not ask for any account. It just states that the database updated. Is this a security risk?

    Thread Starter Cr00zng

    (@cr00zng)

    Well, it’s probably easier to install WP 3.7.1 and restore the database, no?

    Do you have a recent database backup?

    Thread Starter Cr00zng

    (@cr00zng)

    Yes, I do… I even have the backup for the 3.6.1…

    Can I use the current wp-config.php file during installation, or do I need start from scratch?

    Do you have a database backup for a working 3.7.1 site?

    Thread Starter Cr00zng

    (@cr00zng)

    Yes, I do have a database backup for the working 3.7.1 site from earlier this week. There had been no changes since. I’ve also exported the content through the admin panel “Export”, just in case.

    Have a look at Restoring_Your_Database_From_Backup.

    Thread Starter Cr00zng

    (@cr00zng)

    Yes, I can do that through my phpMyAdmin interface at my hosting company.

    So, create a new database for the new installation. Then install a new instance of the WP 3.7.1, using the same renamed admin account and database prefix and same URL. Upload the child theme and the content of the “Upload” folder and then restore the database.

    Correct?

    The upload folder has lot of images from last and this year…

    Thread Starter Cr00zng

    (@cr00zng)

    The new installation of WordPress had failed as well, by using the WordPress install.php via the browser, with the same internal server error. The failing point in the installation process was:

    https://blogs.secure-bits.com/wp-admin/setup-config.php?step=2

    In another word, after the database information had been entered and and the “Submit” button clicked.

    Just for the kick of it, I’ve setup a new blog with different domain name by using the cPanel script at Inmotion Hosting, the installation had completed without any error. The problem is that the first login attempt to the new blog produced the same internal error message. The second login attempt had been successful; however, trying to administer the blog produces the internal error message at various points. In another word, it is not usable.

    Yes, I’ve contacted Inmotion about this issue, but they’ve been giving me the runaround. My guess is that they’ve done some changes at the server level for countering automated WordPress hacks, that had been going on since April of this year.

    Would anyone know about these changes at Inmotion?
    TIA…

    https://www.ads-software.com/support/topic/cant-install-plugins-themes-or-reinstallup-wordpress-get-a-404-page-instead?replies=14

    Thread Starter Cr00zng

    (@cr00zng)

    WPyogi… you’re the man! Or the woman, since the name is non-discriptive ??
    This has fixed my blog site:

    # Use PHP52 as default
    #AddHandler application/x-httpd-php52 .php

    A big thanks for your help!

    Woman :)! And you’re welcome, sorry it took a while to get to this.

Viewing 14 replies - 16 through 29 (of 29 total)
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