Update Google Reviews does not work

  • Resolved hanskranz

    (@hanskranz)


    1 month, 2 weeks ago

    Hi there,

    we have some new Reviews on Google but we can not update our widget. We see the data but at the same time we see the button to create a new account. And when we log in on your website we see all data. But we see no way to update our widget with the new reviews. We′ve done this many times before but now we couldnt find it.

    Can you help us.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @hanskranz !

    Could you share some screenshots of the problem to clarify the issue?

    Waiting for your reply,

    Trustindex Team

    Thread Starter hanskranz

    (@hanskranz)

    Does it help?

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @hanskranz !

    This is not the plugin for displaying Google reviews.

    The issue is not very clear to us.

    Do you have a subscription in the website: trustindex.io?

    If you do, please use the code you get after you save the widget.

    The daily auto update for the reviews is available there with a paid subscription only.

    If you experience a different issue, please let us know!

    We’ll be here,

    Trustindex Team

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Let us know if you need any help!

    Thread Starter hanskranz

    (@hanskranz)

    Hi,

    everything is fine. You’re right, it was not your plugin.

    thank you

Viewing 5 replies - 1 through 5 (of 5 total)
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