Update has not fixed thumbnail issue

Hi, what worked for me was that I cleared my browser cache. The thumbnail and lightbox issue got fixed.

Hi earthloveskin,

Thanks for that, I noticed in another thread that someone else had made the same recommendation so I cleared my cache but it’s had no effect. I’ll try it again later and will update.

Regards

Jeremy

Hi again,

I’ve cleared my browser cache again, cleared wp rocket cache and purged opcache. The problem remains for me.

Much appreciated if anyone got any ideas.

Thanks

Jeremy

PS: will add screenshots shortly

How about try your site on another browser? That made the fix for me so when I saw my site was working on Microsoft Edge, I had to clear my Chrome cache.

Hi

Just loaded website in firefox and safari and the problem is the same and I had cleared the cache in chrome. But thanks for the suggestions. I still think there maybe a problem with the theme.

Thanks

Jeremy

Hi Jeremy,

Can you contact us using the contact form so we could take a look into this issue https://themeisle.com/contact/

Let us know. ??

Hi Hardeep,

Is there any progress in regard to this issue?

Thanks very much

Jeremy

just a quick question @jembalino:

I was visiting your website and really love the size of the small images that show when hover over the category menus. That′s the size I′d love to have.

Does anyone has to buy the full theme to be able to use that size of images?

@jembalino please send us a support ticket so we could have a closer look at this and mark this topic as resolved, we need to have a closer look by logging onto your website to see what’s going on, you should send us the support ticket so we can guide further. Hardeep sent you the contact link