Update Inventory Stock breaks Woocommerce Stock Management

Hi,

Sorry for the inconvenience caused.

Would like to update you that as re-tested the Smart Manager inline and batch update functionality and the same seems to be updating the wooCommerce product ‘inventory’ field properly.

Explaining further, Smart Manager is currently not tested with the ‘stock management’ plugin, so there is a possibility that the plugin inventory field might be treated as floating value instead of an integer value.

So, if still the issue persists then request you to kindly create a wordpress admin account and forward us the login credentials at ‘[email protected]’ so that we can investigate and resolve the issue asap.

P.S. For any further queries or communication please do write to us at ‘[email protected]’.

Hi,

damiafaw, please don’t hand out your sites login credentials.

storeapps, please don’t requests users login credentials.

Now I’m not saying you have any bad intentions here at all, but by asking for access to their site you are essentially taking on the responsibility and liabilities of anything that happens to their site, and we really don’t want that ??

See https://codex.www.ads-software.com/Forum_Welcome#The_Bad_Stuff for more information regarding this.

Hi storeapps,

There is no “stock management plugin”, this is woocommerce and the way it manages stock levels for the ecommerce store data.

It tells me how much stock is left if I am buying a product – if I use Smart Manager to look at the products in a table/excel type format, make a change to inventory levels and save it…it puts the figure, plus the decimal and many zero’s after it.

This seems to break the stock level from showing and allows over ordering.

Hi damiafaw,

Thank you for the update.

Could you please re-download the latest version of Smart Manager [i.e. v3.9.2] and then have a recheck with the Smart Manager functionality.

If still the issue persists, then request you to kindly mail us the issue description at ‘[email protected]’ so that we can assist you in a more better way.

P.S. For any further queries or communication please do write to us at ‘[email protected]’.

Hi damiafaw,

I got the exact same problem. Did you solve the issue? Thanks.

Same problem with the 3.9.2 version.
I had stock listed as 2 – it showed 2 in stock on the buying page and I could only purchase two items.

I changed a variation product to 1 using smart manager and saved it, I reloaded the woocommerce editing page to see how it looked, it showed;
1.000000 instead of just the number 1

I then tried to order…and was able to order as many as I wanted.
It no longer had the part stating how many I had in stock for that selection.
It ignored that there was one in stock still and I could order 50 of them.

I manually put it back to 2 from the woocommerce settings and it was back to normal again, where I could only order as many as I had in stock and it stated two in stock again on the screen.

The plugin still doesnt work properly.

Hi Damiafaw & Quickbrown,

Sorry for the inconvenience caused.

Could you please try to re-download the latest version of Smart Manager from the ‘My Account’ page on StoreApps.org and then re-install Smart Manager and then try to reproduce the same issue and do let us know your views on the same.

Further, if still the issue persists then request you to kindly log a support ticket at StoreApps.org by simply mailing us the query at ‘[email protected]’ along with the admin login credentials of your site [if possible] so that we can investigate and resolve the issue asap.

P.S. For any further queries or communication please do write to us at ‘[email protected]’.

Hi Damiafaw & Quickbrown,

As rechecked on our side we were able to reproduce the same issue of the ‘stock’ field for the variations not getting updated correctly using Smart Manager.

Explaining further, we have investigated and resolved the issue. So, request you to kindly search for
$woo_prod_obj_stock_status = new WC_Product($post_id);
in ‘smart-manager-for-wp-e-commerce/sm/woo-json.php’ and replace the same with

if ($postarr['post_parent'] > 0) {
   $woo_prod_obj_stock_status = new WC_Product_Variation($post_id);
} else {
   $woo_prod_obj_stock_status = new WC_Product($post_id);
}

After making the above changes, request you to kindly have a recheck with the Smart Manager functionality and if still the issue persists then request you to kindly create a wordpress admin account and forward us the credentials at ‘[email protected]’ so that we can investigate and resolve the issue.

P.S. For any further queries or communication please do write to us at ‘[email protected]’.

Hi,

Just to let you know that I had a similar problem and solved it using this fix.

Problem was that everytime I updated price for all variations of a product using Smart Manager, product changed to “not available” and had to use the product editing from woocommerce and update the product so it went back to “available”

Please DO include this fix on next plugin updates (I’m using 3.9.3 Lite Version)

Best,

Hi Tongas,

Sorry for the inconvenience caused.

We had mistakenly skipped to include the same fix in the previous release of Smart Manager. However, be rest assured the same fix would be included in the next release of Smart Manager.

[Moderated]

P.S. For any further queries or communication please do write to us at ‘[email protected]’.