Update made all text disappear

Hi JustDuckyDesigns

Very sorry to hear about that. Do you have a public URL where I can take a look at what’s going on?

If the issue came up around 2.3.1, then you could try deleting the version you currently have installed, then reinstalling an older version like 2.2.2. You can download that here – https://www.ads-software.com/plugins/siteorigin-panels/developers/

As for what might have caused this issue. Unfortunately this is the first time I’ve seen it so I’m not sure. One possibility is that the latest version (2.3.1) is incompatible with one of the plugins you’re running.

If you have time to run a plugin conflict test, then you could try disabling all non SiteOrigin plugins and see if that fixes the issue. If it does, then re-enable all the plugins one by one to see when the issue comes back to figure out which plugin is causing the conflict.

Thanks so much for the quick reply. I did do a test with all the plug ins and it looks like it is incompatible with “Responsify WP”. Once I deleted that I was able to get my text to show up again. I did have to re add it manually, as no saved versions would work.

The only other issue I’m having (and this has been happening for a while). Is that once in a while (not every time), when I update or add a new row/widget (sometimes to a page and sometimes when adding a side or footer widget – the new “widget” (this seems to happen only when using “Visual Form Builder” in the widget) will appear correctly where ever I’ve placed it – but then it will also appear in another widget location (replacing what was already there). For instance, today I added the main body of the home page in one page builder row using the widget “visual Form Builder” and once I published it – that same widget also appeared in the right side bar (replacing an image that was there before). To fix it, I have to go to “Widget” open the sidebar widget (and there in place of the image I had there before is all the text I just put on the home page) – I have to drag that widget to “Inactive Widgets” and create a new one, putting back what was there originally.