Update problems and Storage issues

  • I’m so sorry to be writing this, I seriously feel so dumb with all of you smart techie peeps!

    I am having trouble loading files to my wordpress blog, and I cant update my plugins or theme. It seems like ever since I updated to the new wordpress (3.5.2) I cant do anything like I used to. I can only load five more pics to my current stream and it doesn’t even give me a reason why I cant load more, it just says “Error – the uploaded file could not be moved to wp-content/uploads/2013/07.”

    I’m not sure at all what I should be doing here.

    How can I add more storage, if that is the issue? And why cant I update anything anymore?

    Any help is extremely appreciated!

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  • wpismypuppet

    (@wordpressismypuppet)

    Sounds to me like a similar problem I ran into a while back. Someone asked me the same type of problem (same errors and everything) and when I looked further into it, they ran out of space on their server. Basically they were given a certain quota, not sure exactly how much, but they uploaded enough content to reach their quota and therefor couldn’t upload anything else…

    Sounds to me like you were close to your quota… then you upgraded WordPress and the additional file sizes and possibly additional files that came with the upgrade, and the additional five more pics you uploaded, pushed you over your quota.

    Call your web hosting company to confirm, and buy more space if needed. This is just a guess, of course, as I don’t have access to your site or FTP info or anything like that. But pretty sure it’s spot on ??

    Thread Starter triciavictoria

    (@triciavictoria)

    Yup – you are spot on!

    Thank you so much for taking the time to help! My web hosting company increased the capacity today and no more issues!! Thank you again!

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